Welcome to Midwest!

Privately held and rooted in Western Canada for over 60 years, we manage quality residential rental properties in Alberta, British Columbia and the North West Territories. We are committed to providing the best value and quality for our residents by consistently maintaining our properties and delivering excellent customer service. Our commitment to our residents and our communities allows us to fulfill our mission statement: "Where community lives"

Aspen Creek is located within Leduc's peaceful Suntree neighborhood, these 219 modular home developments of Aspen Creek offer home ownership on leased land.

Position Overview

The primary function of the Community Manger is to provide exceptional customer to the residents of Aspen Creek. An incumbent in this position is primarily responsible for overseeing the day-to-day operations of the site. The responsibilities include but are not limited to collecting rent, administration of the tenancies, supervision, and direction of contractors, coordinating the applications for site improvements, and ensuring residents adhere to community guidelines. This position reports to the Regional Manager.

Normal Work Week: 40-hour work week Monday - Friday 8 AM to 5 PM. Hours may change to accommodate operational requirements.

DUTIES AND RESPONSIBILITIES

• Dealing with resident inquiries and concerns.
• Ensure resident lot rent is paid on time and follow up as required. Adding or adjusting late charges.
• Regularly walk the site to monitor resident compliance with community rules and regulations. Distribute notices for non-compliance and track status.
• Manage lot lease renewals, monitor home sales activity within the community and respond to inquiries from realtors and buyers.
• Perform administrative duties such as preparing leases for buyers, produce and distribute quarterly newsletters, maintaining and filing of documents, proper storage of files and folders, scanning, mail-outs, bank deposits.
• Order supplies and manage inventory for the office and community center.
• Coordinate site improvement applications and collaborate with Regional Manager on approvals.
• Manage the Aspen Creek Community Centre resident bookings.
• Assist in contacting and monitoring trades to arrange work as directed by the Regional Manager.
• Support the Regional Manager with assigned projects based on operational requirements.
• Support the Regional Manager with the budget process for the site.
• General up-keep and cleaning duties to maintain the office and community center.

Requirements

• As an energetic individual, you will have demonstrated exceptional customer service in your current and or past positions.
• Professional presentation, positive attitude and excellent written and verbal communication skills.
• Ideally you would have a minimum of three years working in an administrative role that included dealing with the public.
• You will be computer literate and experienced with the use of MS Word and Excel.
• Knowledge of acts, laws and legislation as it pertains to the Mobile Home Act and residential management would be considered an asset.
• Knowledge of MRI property management program preferred.
• Ability to work alone.

This employer requires all employees to pass a criminal background check.