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Client Services manager

PFSL investments Canada - 20 emplois
Toronto, ON
Temps plein
La gestion
We are hiring 2 Part time Client Service Manager:
The major responsibilty includes:
Client engagement - Help clients manage their accounts and products.
• Coordinating - Connecting between client and team members who can help them reach their goals.
• Problem solving - Listen, ask questions, and put yourself in the client's shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
• Data entry - use internal software to input data, help client to set up online access and go through details.
Weekly hours: 20 - 30 hours
To maintian the quality of the service, you needs to go through the training to getting familiar with industry regulations. Client service experienced is an asset.

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