OVERVIEW

Vertex is currently accepting applications for a Dispatcher for a maternity coverage located in at our Lac La Biche, AB location. The successful candidate must have experience dispatching trucks to various clients on a day to day basis within the oil and gas industry. Responsibilities include setting employee and truck schedules, excellent people and communication skills, and providing solutions to customer needs.

Position Title: Dispatcher

Position Location: Lac La Biche, AB

Schedule: 7 days on/7 days off

CANDIDATE QUALIFICATIONS:

• Minimum of two years' relevant Truck dispatching experience preferably
• Strong knowledge of TDG regulations, HOS, weights and dimensions, permitting, load securement and OH&S standards
• Valid WHMIS, H2S Alive, TDG, CSO and Construction Safety Training System (CSTS) or Petroleum Safety Training (PST)
• Minimum valid Class 5 driver's license (clean 3-year abstract); Class 1 license would be added advantage
• Excellent written, verbal, and interpersonal communication skills an asset
• Advanced computer skills including proficiency within Microsoft Office Suite
• Demonstrated ability to work effectively within a team or independently, across multiple functional areas, and with various professional disciplines
• Superior customer service and communication skills (written and verbal)
• Ability to manage a high volume and fast paced workload
• Must be able to make decisions calmly and efficiently in high stress environments
• Must be detail oriented and highly organized
  

RESPONSIBILITIES:

• Arrange schedules for trucks and employees
• Regularly communicate with employees regarding all transport matters
• Ability to supervise employees during turn around period
• Troubleshoot equipment problems and provide solutions to customers
• Review and approve work tickets, logs, time sheets and requested days off for compliance and accuracy
• Assist Operations Manager on the day-to-day operations of the branch, including but not limited to work on project executions, general inquires, asset utilization, personnel management/supervision and issues related to all service offerings
• Ensure customer and client satisfaction through exceeding customer expectations
• Conduct business development activities through building strong relationship with existing clients (client retention and growth) along with new client development
• Assist Operations Manager to improve and sustain growth in the branch through personnel engagement, operational efficiencies, cost reductions, managing budgets and upgrades of equipment
• Other duties as assigned required by the manager

BENEFITS OF WORKING ON THE VERTEX TEAM

• Competitive Wages
• Advancement Opportunities
• Extended Health Benefits
• Dental Coverage
• Vision Care and Glasses Coverage
• Disability Insurance
• Life Insurance
• A safe working environment
• Safety Ticket Program Reimbursement
  
• Stable Employment
• Accommodations Available