About Canada Cloud Pharmacy: Canada Cloud Pharmacy is a trusted and licensed Canadian pharmacy dedicated to providing safe and affordable healthcare solutions. Our commitment to excellence and operational efficiency has allowed us to grow, and we are now expanding our team. We are looking for a skilled Pharmacy Operations and Facilities Manager who will play a key role in optimizing workflow and managing projects related to our facilities.
Job Description:
The Pharmacy Operations and Facilities Manager will be responsible for managing day-to-day operations and leading the redesign of key office and workflow spaces. This role will ensure operational efficiency across both pharmacy locations, focusing on warehouse and inventory management, as well as the design and implementation of new workspaces, including areas for Customer Service Representatives (CSRs). You will collaborate closely with contractors, pharmacy staff, and management to ensure seamless operations and the successful completion of facility projects.
Key Responsibilities:
- Operations Management: Oversee the daily operations of both pharmacy locations, ensuring workflows run smoothly. Manage the warehouse, workflow of containers, and inventory systems.
- Project Leadership: Lead new projects focused on the redesign and optimization of workspaces, including the creation of new office designs, boardrooms, and CSR spaces.
- Design & Coordination: Utilize AutoCAD to design and develop project handouts for contractors, including HVAC, plumbing, and IT. Ensure the design aligns with operational efficiency.
- Team Leadership: Manage and mentor a team of pharmacy and office staff, ensuring KPIs are met and workflows are optimized.
- Facilities Oversight: Ensure both locations are well-maintained, managing routine maintenance and troubleshooting any operational issues.
- Cross-functional Collaboration: Interface with managers, administrators, and staff to ensure smooth operation and project execution. Escalate staff concerns to senior management when necessary.
- Travel: Regularly travel between both locations to oversee operations and manage ongoing projects.
Required Skills and Qualifications:
- Bachelor's degree in Business Management, a related field, or equivalent work experience; MBA or relevant certification is a plus
- Proven Experience in managing business operations, with a strong understanding of operational strategies and best practices.
- Proven experience in pharmacy operations and facilities management.
- Strong leadership skills with a demonstrated ability to manage teams and meet operational KPIs.
- Project management experience, particularly in overseeing the redesign of office or workspace environments.
- Proficiency in AutoCAD and an understanding of design principles for facility development and space planning.
- Ability to manage external contractors, including HVAC, plumbing, and IT professionals.
- Operational efficiency expertise, particularly in warehouse and inventory management.
- Flexibility to travel between both pharmacy locations as needed.
Preferred Qualifications:
- Previous experience in a chain pharmacy or similar environment where you've managed both front-end operations and pharmacy functions.
- Experience handling projects that overlap with property management and office management.
Location: Two Locations (with travel between both)