We are looking for a Dispatch coordinator for our Scarborough location. This position is responsible for being the liaison between the customer and the drivers to ensure pickups are done in a timely fashion and customer inquiries are handled professionally and accurately.

**This role will be based out of 255 Brimley Rd, Scarborough, ON **

**We are looking for a candidate for the night shift hours - Sunday to Thursday 23:00 hours to 7.30 hours

What you will be doing:

• Answer all incoming inquiries regarding pickups and general load/driver inquiries
• Coordinate and manage drivers runs and schedule
• Communicate with drivers to ensure all pickups are done in a timely fashion and handle any of their issues or problems causing delay
• Maintain data entries to ensure accurate record of driver actions
• Assist customers with other commodities other than OCC
• Create and book loads in Descartes
• Notify Dispatch Coordinator or Supervisor of any deficiencies with drivers, load plans or Descartes
• Other duties as assigned by the Manager

What you will bring to the table:

• 3-5 years progressive experience in a dispatch role
• Post-Secondary education preferred
• Strong communication skills
• Ability to work autonomously and with little direction
• Must be a team player committed to maintaining desired service levels
• Exhibit a sense of urgency and be able to demonstrate the ability to solve problems in a fast paced environment
• Ability to present themselves in a professional manner to vendors and customers both internal and external.

Atlantic Packaging is dedicated to fostering an inclusive environment where all colleagues and customers feel valued and supported. We are committed to developing our team to reflect the diversity of our communities in which we live and work and seek applicants with a wide range of abilities. If you require accommodation, please contact [email protected]