Note: Hybrid - 3 days onsite / 2 days remote

Must Haves:

• Experience with Figma, XDstudio is a must
• Experience coding in HTML, CSS and JavaScript is an asset
• Demonstrated experience creating design deliverables such as mood boards, collaboration boards, empathy maps, user flows, wireframes, mock-ups, user stories and interactive prototypes
• Demonstrated experience creating deliverables such as design blueprints, information architecture, presentations and reports.

Description

Responsibilities:

• Create effective, user-friendly, and visually appealing interfaces.
• Design the overall functionality of the product to ensure a great user experience and iterate upon it in accordance with user testing.
• Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required.
• Take a user-centered design approach and rapidly test and iterate the designs.
• Conceive and conduct user research, interviews, and surveys, translating them into sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes.

General Skills:

• Relevant experience creating GUI designs based on user interaction and performance.
• Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications.
• Proficiency with design and prototyping tools.
• Thorough understanding of the limitations and appropriate use of web development technologies.
• Experience in designing online programs with emphasis on the emotional aspects of human experience.
• Experience conceiving and conducting user research, interviews, and surveys, translating them into sitemaps, user flows, user journey maps, wireframes, mockups, and prototypes that lead to intuitive user experiences.
• Experience designing the overall functionality of the product, iterating upon it in accordance with user testing to ensure a great user experience.
• Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups, and prototypes optimized for a wide range of devices and interfaces.
• Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products, optimized for a wide range of devices and interfaces.
• Experience identifying design problems and devising elegant solutions.
• Experience making strategic design and user-experience decisions related to core and new functions and features.
• Experience gathering user feedback to configure existing interfaces.
• A team player with a track record for meeting deadlines, managing competing priorities, and client relationship management experience.

Desirable Skills:

• Knowledge of network security and network protocols.

Experience and Skill Set Requirements

User Experience / Product Design (40%)

• Design experience and expertise in developing and executing strategies that improve overall user interactions with digital, user-centric products and services, resulting in measurable enhancements and positive user feedback
• The ability to lead the design of complex digital services from concept to production and the ability to draw on your expertise to develop and maintain a high bar for user experience standards and performance measures
• Demonstrated experience creating design deliverables such as mood boards, collaboration boards, empathy maps, user flows, wireframes, mock-ups, and interactive prototypes
• Demonstrated experience creating deliverables such as design blueprints, information architecture, presentations and reports.
• A solid understanding of generative and evaluative user research methods and how user research can be incorporated continuously in the digital product lifecycle
• Hands-on experience creating user research plans, recruiting participants, facilitating user research, analyzing findings and delivering insights
• Synthesize research findings into insightful and concise user research documents, such as user journey maps, personas, service blueprints, and affinity maps.
• Experience researching and applying industry best practices to support your design deliverables
• The ability to incorporate web analytics, visitor feedback, performance metrics and other data to inform design decisions
• Practice providing rationale for design decisions in group settings with multiple stakeholders
• Experience with Figma, XDstudio is a must
• Experience coding in HTML, CSS and JavaScript is an asset

Communications (20%)

• Ability to communicate designs in clear and understandable manner, present recommendations and provide advice to the stakeholders
• Ability to collaborate with technical experts and business subject matter experts to elicit key information relevant to user experience and service design
• Strong facilitation skills leading design discussions and negotiations

Agile Product Development (20%)

• Experience working in an agile product teams
• Demonstrated willingness to iterate work output based on feedback
• Experience collaborating and sharing design tasks with multiple designers on complex product deliveries

Design Portfolio (20%)

• Candidate to include the link to their portfolio of work