Stepping Stones Crisis Society is dedicated to supporting individuals and families affected by domestic violence and crisis situations. Based in Cold Lake, Alberta, they provide a safe and nurturing environment where those in need can find refuge, support, and resources to rebuild their lives. They offer a range of services, including emergency shelter, counseling, education, and advocacy, all aimed at empowering clients to overcome their challenges and achieve long-term stability and safety.Stepping Stones is accepting applications for a full time, permanent, Shelter Services Coordinator. The Coordinator will support a collaborative work environment, providing guidance and oversight to Crisis Intervention (Frontline) Staff and Child Support Staff while maintaining a trauma-informed and culturally sensitive approach. Duties and Responsibilities

• Oversee daily operations of Frontline and Child Support Services, ensuring quality, safety, and best practices
• Coordinate and develop strategies to enhance service delivery
• Supervise, mentor and support staff through ongoing development
• Implement trauma-informed practices and ensure staff are equipped to support clients compassionately
• Coverage of Frontline shifts in the event of sick time, vacation, emergency etc.
• Program evaluation and reporting
• Build relationships with community partners and represent Stepping Stones at community events

Skills and Qualifications

• Bachelor's degree in social work, Child Development, Human Services, or a related field; Preferred
• Minimum of 3 years of supervisory experience in family services or child support
• Strong knowledge of trauma-informed practices and child development
• Excellent communication, organizational, and problem-solving skills
• Clear Criminal Record Check and Child Welfare Check