Note: Hybrid - 3 days onsite / 2 days remote

Must Haves:

• Hands on experience with Java, AKS configuration and customization, monitoring, Web Services, SQL, XML, DHTML/HTML, and JavaScript
• Understanding of Siebel Application Architecture, hands on Siebel Administration, Siebel development environment setup, Web Services, and workflows design
• Knowledge of, and experienced with the following computing environments:
  • Database: Oracle
  • CRM: Solution services, Open UI, Siebel administration, upgrades, and patching
  • Mid Tier: BPM
  • Operating Platforms: Linux/MS Azure Administration
  • Web/Application Servers: WebLogic, WebSphere, and Microsoft IIS

Description

Responsibilities/Assignment Deliverables:

• Collaborate with new vendor solution, project teams, solution architects, ITS, LTC IAST staff and third parties engaged to facilitate agreement on and acceptance of the solution for any technical issues or enhancements.
• Provide technical support coordination for QA and UAT testing, including engagement of existing support teams.
• Provide support for cloud pipeline configuration, management, and deployment support.
• Contribute to the completion of deliverables (such as, solution concept document, infrastructure build, and requirements document) for solution support and Maintenance activities.
• Lead the completion of the desktop package certification and installation.
• Lead the maintenance of environment readiness (HW, Security Patching, SW, NSG's/Network, VPN, VDI access for Vendor and internal teams).
• Completion of all connections to all non-core and/or legacy components identified for the solution Maintenance and Support requirements.
• Provide technical expertise in the release and deployment management, change management, problem and incident management, service level management, environment greening, and service transition from project team to operations team and related processes on-going.
• Provide Technical expertise in the management of changes from agreed scope, schedule or quality for infrastructure, network, and access updates through Change request process provide technical assistance in the issuance of change requests and management approvals.
• Technical oversight of code/package drops and implementations into QA/UAT/Production Environments
• Provide Technical expertise and necessary activities in the management of the Hardware/Peripherals and Software Inventory to optimize the Azure hosting costs, (such as physical and virtual servers, network assets, software licenses)
• Proactively identify risks related to RLSO technical solutions and propose mitigation plans. Provide technical expertise in the follow ups on risk mitigations strategy and issues/ actions execution.
• Provide technical expertise in the completion of client-side elements of the solution, such as desktop package certification and installation and peripherals acquisition and setup.
• Technical Leadership, coordination, and facilitation as required for the RLSO Maintenance and Support tasks.
• Works in partnership with clients, advising them on information technology in order to meet their business objectives or overcome problems, work to improve structure and efficiency of an organization's I&IT systems.
• The I&IT Consultant may be used to provide strategic guidance to organizations with regard to Information Management & IT technology, IT infrastructures and the enablement of major business processes through enhancements to IT.
• Provides subject matter expertise in their field and highly expert technical assistance.

Skill Set:

• The candidate must be able to work in a multi-project, multi-disciplinary enterprise environment seeking input and comments from other major initiatives.
• Acts as the technical advisor/expert on all aspects of a specific deliverable
• Anticipates and resolves problems to ensure that the deliverables are completed within budget, to the highest quality, meeting or exceeding expectations
• Develops processes and procedures for implementing deliverables
• Prepares reports and presentations including options, recommendations, implementation plans, etc.
• Works with clients to define the scope of a project and to determine requirements
• Defines software, hardware and network requirements
• Analyzes I&IT requirements giving independent and objective advice on the use of I&IT
• Designs, tests, installs and monitors new systems and develops solutions and implementation of new systems
• Familiar with change-management principles and methodology
• Knowledge and understanding of Information Management principles, concepts, policies and practices
• Knowledge of technology developments, trends, and new products to evaluate application for the short and long-term technology requirements.
• Excellent analytical, problem-solving, and decision-making skills, verbal and written communication skills, interpersonal skills and negotiation skills, teamwork skills.
• Strong knowledge of Software Development Life cycle.
• Senior Experience in supporting large applications through LTC/ITS, Oracle, Java, AKS, SonarQube, DevOps and Microsoft organization.
• Knowledge of GO-ITS 25 Security Standards and GO-ITS 56 Architecture Standards.
• Knowledge of leading-edge technologies design criteria, security and recovery procedures, preparation of technical specifications for installation, testing and performance of integrated, multi-services systems; assess performance and capacity of existing system making recommendations for improving performance and develop technical documentation.
• Basic knowledge of project management methodology, analytical tools and processes.
• Conceptual and analytical skills to assess and evaluate client needs and cost/benefit analyses for new technology requirements in planning and designing solutions.
• Senior Experience with systems evaluation to assess condition, technical performance and capacity of existing systems and determine need and feasibility of expansion, renovation, or replacement.
• Senior experience from various areas of Service Management, such as Release and Deployment Management, Change Management, Configuration Management, Availability Management, Capacity Management, Problem and Incident Management, Service Level Management
• A team player with a track record for meeting deadlines
• Experience supporting solution developed using technologies such as, Oracle, Information & Analytics, Terraform and Ansible automation platform.
• Knowledge and experience with OPS gating and architecture checkpoint process, OPS security processes and procedures (CSA, TRA, PCI and PIA), and performance turning and analysis.
• Understanding of Rest API Architecture, Enterprise Linux expertise including the patching via Satellite Server hands on web development environment setup, Web Services, and workflows design
• Knowledge of, and experienced with the following computing environments:
  • Database: Oracle
  • CRM: Solution services, Open UI, Siebel administration, upgrades, and patching
  • Mid Tier: BPM
  • Operating Platforms: Linux/MS Azure Administration
  • Web/Application Servers: WebLogic, WebSphere, and Microsoft IIS
• Working knowledge of hybrid mainframe environment
• Working experience with toolsets that support object-oriented languages and web application development including:
  • Configuration/Builds: DevOps (or similar)
  • Integrated Development Environment, UML modeling tools
  • Eclipse
  • JUnit, Log4J
• Familiar with Siebel Open UI design principles and guidelines, Siebel Open UI customization and configuration.
• Proven Experience with all stages of automated system implementation in large, complex, high-volume Client/Server systems, with online Mainframe Transactions. Experience with Object Oriented Analysis & Design (UML Use Case/Class Sequence/ Collaboration/State
• Experience in Agile methodologies for the development, design, implementation, and maintenance of applications.

Experience and Skill Set Requirements

Applications Maintenance and support as well development based on Java, AKS (25%)

• Hands on experience with Java, AKS configuration and customization, monitoring, Web Services, SQL, XML, DHTML/HTML, and JavaScript
• Basic knowledge of project management methodology, analytical tools and processes.
• Knowledge and experience managing projects or part of the projects.
• Senior Experience facilitating infrastructure build & verification.
• Proven ability to reach agreements.

Application Architecture and CRM Administration - (20%)

• Understanding of Siebel Application Architecture, hands on Siebel Administration, Siebel development environment setup, Web Services, and workflows design

Computing Environments and Toolsets - (25%)

• Knowledge of, and experience with the following computing environments:
  • Database: Oracle
  • CRM: Oracle Siebel,
  • Information & Analytics, Terraform, Satellite server and Ansible automation platform
  • Azure Resource Manager
  • Mid Tier: BPM
  • Operating Platforms: Linux/MS,
  • Web/Application Servers: WebLogic, WebSphere and Microsoft IIS
• Working experience with toolsets that support object-oriented languages and web application development including:
  • Configuration/Builds: DevOps (or similar)
  • Integrated Development Environment, UML modeling tools
  • Eclipse
  • JUnit, Log4J

Application Design - (20%)

• Knowledge of leading-edge technologies design criteria, security and recovery procedures, preparation of technical specifications for installation, testing, and performance of integrated, multi-services systems; assess performance and capacity of the existing system making recommendations for improving performance, and developing technical documentation.
• Client/Server System Implementation and Object-Oriented Analysis
• Proven Experience with all stages of automated system implementation in large, complex, high-volume Client/Server systems, with online Mainframe Transactions.
• Experience with Object Oriented Analysis & Design (UML Use Case/Class Sequence/ Collaboration/State
• Experience in structured methodologies for the development, design, implementation and maintenance of applications.

MTO Architecture and OPS Policies and procedures - (10%)

• Experience with MTO TS architecture
• Demonstrable knowledge and experience in working in accordance with policies and procedures of Ontario Public Service
• Senior Experience developing infrastructure design through LTC/ITS, Oracle and Microsoft organization
• Senior Experience in developing infrastructure solutions for providing secure access into OPS network to large offshore development teams.
• Knowledge of GO-ITS 25 Security Standards and GO-ITS 56 Architecture Standards.
• Knowledge of integrated networking technologies, mainframe, midrange server, enterprise storage, and SAN, and personal computer system technologies, related best practices, OPS directory/messaging standards, standard facilities infrastructure/ architecture management, facility service delivery processes, infrastructures policies, procedures, and direction, cost models and procurement processes, how to gather client business requirements; corporate I&IT information mandates, client information technology strategic plan, environment, and standards to:
• participate in the development of solutions;
• provide advice on short/long-term solution service development activities
• Knowledge and experience with ITS processes and procedures
• Knowledge and experience with OPS gating and architecture checkpoint process
• Knowledge and experience with OPS security processes and procedures (CSA, TRA, PCI and PIA) Experience with MTO Registration and Licensing system and integration or other similar government services
• Senior Experience developing and implementing infrastructure solutions for vendor-delivered applications within OPS including data conversion and migration