“How do you live in the moment?”

We are passionate about ‘Making Every Moment Matter'™.

We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for. The Quality Improvement Lead reports to the Director of Care and takes the lead of the internal Quality Improvement Program and is very familiar with all Residents First Initiative. Cochairs the Quality Team Meetings and coordinates the Quality and Risk Management Program and Resident Quality Inspection process (RQI) by fostering a culture of continuous quality improvement with a focus and emphasis on safety.

Responsibilities:
● Responsible for coordinating the Continuous Quality Improvement Program and the
Resident Quality Inspection (RQI) process. Quality Team Leader.
● In collaboration with the Leadership Team, develop and submits the Annual HQO
Quality Improvement Plan and Progress report for the Home
● Leads the internal Quality Team Meetings
● Trains new staff on the RQI process and the Inspection Guides interview questions and
surveys.
● Utilizes the Health Quality Ontario website for resources to advance quality improvement
activities.
● Ensures that all quality management and risk management-related activities are reviewed,
discussed and follow-up actions identified as necessary
● Monitors indicators on the public website of HQO and Your Health System
● Communicates data analysis, trends, and Quality Improvement activities to Residents'
and Family Council.
● Works together with the Accreditation Coordinator to ensure all quality and safety
standards for CARF accreditation are being addressed.
● Required to understand the nature and meaning of quality indicators used by the Home
and to understand which indicators are publicly reported.
● Required to participate in the improvement of the indicators and achieve satisfactory
results.
● Other duties as assigned and or as indicated in the Job Task Inventory

Qualifications:
The qualifications needed to join our family are as follows:
● Comprehensive knowledge of healthcare practices, trends, and issues in long-term care
and impacts on other healthcare sectors/community at large
● Proven management experience in LTC
● Excellent written and oral communication skills
● Excellent knowledge of Quality/Risk Management philosophies and programs
● Master trained in Resident Quality Inspection process
● Training in Quality Improvement and Innovation preferred
● Good understanding of the RAI-MDS 2.0 process and CIHI's indicators
● Working knowledge of relevant computer applications and applicable legislation
● Positive working attitude
● Strong interpersonal and team-building skills
● To show evidence of being focused on people's feelings when interacting and knowing
how to turn a task into positive social interaction.
● To undertake and meet all legal requirements within a context of promoting individuals'
rights and measuring/reducing elements of risk.
● Must provide a complete and current (within six months) Vulnerable Sector Check
(including a Criminal Background Check) or be willing to obtain one
● As a condition of employment, candidates are required to submit documented results of
TB testing (within the last six months or within 14 days upon hire) or a chest X-ray
(within the last year), as per Public Health requirements
● Two supervisory references required

What do we offer you?
● Competitive wages
● Employee benefits
● Employee perks
● Employee and Family Assistance Program
● Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter™. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted. We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.