Property Manager Residential

Accountable for managing site conditions, contractors and reporting status on regular basis.

Responsibilities:

The specific duties and responsibilities for this position include but are not limited to the following:

Prepare comprehensive monthly reporting for owners and executive team on all project and tenant matters;

• Developing Tenant Relationships / Customer Satisfaction;
• Assisting with responding to tenant queries to ensure a full resolution;
• Awareness & tracking of lease maturities and changes to site or existing tenants leases which would create value;
• Assisting with collections;
• Liaise with other departments in resolving tenant issues and addressing their needs (eg. Lease renewals, assignments, exclusives, billings etc.);
• Process improvements - participate in / lead the process change with respect to tenant turnover; Percentage Rent billings, and tenant set-ups;
• Create value (reducing costs or increasing revenues) through the use of:

• Environmental friendly initiatives
• Utilization of volume discounts or leveraging the size of the portfolio
• Use of technology
• Process improvements/efficiencies
• Customer service/tenant relations
• Operating excellence
• Establishing and taking advantage of contractor discounts
• Manage the physical aspects of the properties within your portfolio;
• Co-ordinate all tenders for property operations;
• Set and maintain all property annual budgets and any adjustments as required;
• Review and approve all invoices;
• Discuss with all supervisors variance reports to work towards maintaining budgets;
• Co-ordinate with Insurance Brokers/Agents and Legal Entities regarding all accident claims;
• Co-ordinate with Promotions Company and participating tenant promotions budgets and events;
• Continue to achieve relationships with new and existing tenants;
• Insuring contractors obligations outlined within contracts are maintained.

Qualifications

Academic/Education Requirements:

• Four-year Bachelor's Degree and or Professional Designation;

Required skills/Experience:

• Minimum 4 years experience in Property Management;
• Experience with leasing is a must
• Effective planner for not only prioritizing work activities but also anticipating shifts in priorities;
• Excellent oral and written communication skills with the ability to effectively communicate across all levels within, as well as outside the organization;
• Effective skills in analyzing and interpreting needs of the tenants, leases and financial information
• Ability to read and interpret leases