REGIONAL OFFICE MANAGER

About the role

Satori Health is seeking a Regional Office Manager (ROM) role is an excellent development opportunity for those ready to take their leadership skills to the next level. As a key member of our Operations leadership team, you'll gain hands-on experience overseeing multiple clinic operations, while directly impacting patient care, staff engagement, and clinic success. Reporting to the Director of Operations, this role not only offers a chance to lead and mentor teams but also to collaborate closely across departments, influence strategic initiatives, and drive Satori Health's mission of compassionate, high-quality care. Join us in shaping the future of our clinics and enhancing your career in healthcare management!

Responsibilities

Clinic Operations and Patient Services:

• Lead daily patient care services across assigned clinics, driving quality, safety, and operational effectiveness to deliver an outstanding patient experience.
• Cultivate a collaborative, supportive environment by building strong relationships with clinic staff, medical providers, and allied health partners, encouraging open communication and optimized scheduling.
• Empower clinics through innovative solutions and technology support, including EMR training, troubleshooting, and the integration of new tools and systems.
• Oversee clinic budgets, guiding spending and revenue forecasts while upholding rigorous standards in compliance, privacy, and employee and patient safety.
• Bring Satori Health's culture of service excellence and compassionate care to life across all clinics.
• Maintain a regular onsite presence, traveling between clinic locations to provide hands-on support and ensure each clinic's needs are met.

People Leadership:

• Inspire and mentor office managers in role competencies, goal-setting, and professional growth while building great teams that embody Satori's values and commitment to high-quality patient care.
• Champion continuous learning and career development for clinic staff, establishing robust training programs and growth pathways that empower individuals to excel in their roles.
• Drive organizational initiatives that enhance team member experience, contributing to a workplace culture that values collaboration, inclusivity, and engagement.

What You Bring

• Minimum 5 years of relevant experience in healthcare management, with a focus on multi-site clinic operations and team leadership
• In-depth knowledge of healthcare legislation, industry standards, and best practices related to patient care, privacy, and safety
• Valid driver's license and reliable vehicle for regular inter-clinic travel
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Your Skills

• Demonstrated leadership skills, with a proven ability to build and inspire effective, collaborative teams, and to communicate and work effectively across departments
• Self-motivated with a proactive approach, eager to drive continuous improvement and elevate clinic operations
• Ability to work effectively both independently and collaboratively within a team
• Strong analytical skills with the ability to think critically and independently
• Capable of working in a fast-paced environment with a high degree of accuracy and attention to detail

About Satori Health

Satori Health is a collaborative network of clinics, practitioners and health professionals in Alberta. Our mission is to provide comprehensive and coordinated care for all of our patients, and our team culture is built around ensuring our patients receive the proactive and preventative healthcare services they deserve while making sure they feel fully supported throughout their healthcare experience. Our extensive network of practitioners, specialists, allied health professionals and healthcare administrators are all integral in fulfilling this goal.

If you are interested in being part of a collaborative healthcare team that is elevating patient care for Albertans, apply today!

 In-Person Location

Satori Corporate Office - 40 Sunpark Plaza SE, Calgary, AB T2X 3X7