Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

We encourage you to apply if your qualifications and experience are a good fit for any of our openings.

Your role:

We are seeking a highly motivated HR Specialist to join our dynamic team and focus on immigration, compensation, and benefits for our North American operations. In this role, you will handle work permit and visa applications, manage compensation processes, support benefits administration, and act as a key point of contact for employee inquiries and escalations.
You are success-oriented and take pride in your work. You have great common sense. You understand how proven HR processes and procedures help companies find the best talent and keep their staff engaged, yet you also understand what it takes to run a business – flexibility and balance. Day-to-day HR challenges don't faze you. You also enjoy the company of other likeminded team members.

Your responsibilities:
You will be the main point of contact for our employees relating to immigration, compensation, and benefits and work alongside the HR Coordinators and HR Generalists. You will lead and support tasks and initiatives in these HR functions and keep the team up to speed on current events in efforts to maintain a good level of support with stakeholders.

• Prepare and review work permit and visa applications for our North American operations
• Act as the main point of contact for employee immigration inquiries and concerns
• Provide regular knowledge share with the greater HR team on relevant updates surrounding immigration
• Liaise with our preferred external immigration consultants as needed in North America
• Attend virtual webinars and local conferences to keep up with the latest legislation and best practices
• Conduct research and assist the Manager, HR in drafting proposals relating to immigration
• Liaise with the Recruitment Lead regularly to maintain a pulse on immigration demands in the market
• Assist with ad hoc special projects as required

• Participate as a key HR team member in the Company Annual Compensation Review (ACR)
• Assist with the administration of the Company Bonus program
• Compile data for salary surveys and drafting responses
• Conduct compensation analysis using internal and market data
• Conduct salary benchmarking with the VP, HR and HR Leadership team
• Ensure the Company meets compliance requirements for Pay Transparency legislation
• Support the implementation of new and existing total rewards programs including data collection, data analysis, developing tools and resources
• Provide reporting and analysis of key metrics for the business as required
• Assist with ad hoc special projects as required

• Oversee benefits administration (enrollments and changes) for our North America operations
• Handle escalations and investigate employee concerns as required
• Perform monthly invoice reviews and reconciliations prior to payment
• Assist the Manager, Human Resources on all benefit provider annual renewals and reviews
• Conduct market research and benchmarking for our benefits program
• Keep up to date with benefit trends and propose recommendations as applicable
• Act as a primary contact for employee inquiries surrounding all facets of the group benefits program (EAP, extended health, dental, insurances, retirement savings plans, etc.)
• Liaise with our external benefit brokerage firms on our benefit offerings
• Assist with ad hoc special projects as required

About you:

• 5+ years of experience in HR, with a focus in total rewards and immigration
• Previous experience with Provincial Nominee Programs and Global Talent Stream is an asset
• Previous work experience in the high tech or software technology industry is an asset
• Completion of post-secondary program in Human Resources or Business Administration
• Good knowledge of HR standards and best practices
• Proficiency with MS Office Suite, particularly Excel and Outlook
• Keen attention to detail with strong writing and editing skills
• Excellent verbal communication and interpersonal skills
• Strong analytical and problem-solving skills with excellent business acumen
• Excellent organizational skills with the ability to prioritize and multi-task
• Previous experience working in a fast-paced environment handling multiple deadlines
• Self-starter who is comfortable working independently and within a team

Compensation:

Global Relay advertises the pay range for this role in compliance with British Columbia's pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, corporate bonuses, and an RRSP contribution matching program.

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

What you can expect:

At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.