*This role is open to remote based candidates in Canada, in Pacific time zone*

We're looking for a Product Manager to join our team and be part of our next stage of growth. As our Product Manager, you're responsible for feature planning, delivery, and release throughout the product life cycle. This includes meeting with customers to understand their needs, making decisions on which are the highest value, validating this with partners and in-house teams, and aligning this with the product strategy. Additionally, this role is responsible for developing product requirements, leading user experience, development, quality assurance, and other teams through feature development and release.

Who we are

Traction Rec empowers customers with great technology. Built on the Salesforce platform, we enable YMCA's, Jewish Community Centers (JCC's), and Boys & Girls Clubs of America (BGCA) to deliver their services and achieve their missions. At the heart of Traction Rec is our desire to support non-profit community centers and the amazing good they do.

Traction Rec has been recognized by Salesforce as Nonprofit Sales Partner of the Year and ISV Partner of the Year. Traction Rec takes pride in the development of product and services, and building strong relationships with partners and customers.

At our core, we love community. We are looking for people who want to join an active group of engaged individuals who see business as more than just a vehicle to make money. We care about our people, wider community, and planet. We welcome you to experience a vibrant personal and professional journey by joining our diverse team.

Skills

Traction Rec'rs come from a variety of backgrounds, and we are eager to find people that are from diverse backgrounds. Typically, we find that people are successful in this role when they have:

• 3+ years of experience in Product Management
  
• Excellence in gathering customer requirements, evaluating market conditions, and discerning new ideas to maximize the value delivered by the R&D team
• Experience in product lifecycle management
• Experience working on the Salesforce platform
• Familiarity with an Agile framework
• Excellent communication skills
• Problem-solving aptitude
• Creative thinking skills
  
• Bonus points if:
  • You've worked in nonprofit, community centers.
  • You've worked in the Salesforce ecosystem.
  • You're a results oriented person who likes to roll up their sleeves to get things done.
  • You're energized by a fast-paced environment.
  • You're confined only by your imagination, not your job description.

What You Will Be Doing

• Develop and implement product features based on the product roadmap
• Collect and analyze ideas, needs, and feedback from customers, stakeholders, and other teams to shape requirements, features, and end products
• Work with senior management to create product plans and roadmaps
• Lead and coordinate cross functional teams, including user experience, development, quality assurance, as well as other services and support roles
• Ensure products and releases are launched correctly and on schedule
• Suggest ways to track product use and impact on end users
• Produce documentation that is engaging, informative, and easy to understand
• Travel to clients (Must be able to travel in Canada and US, without restriction)

Compensation

At Traction Rec, we are committed to a fair, market-based and equitable compensation structure. Our market data is refreshed on an annual basis to reflect the most current market conditions.

The starting salary band for this role is $90,000-$110,000. Starting salaries will vary within this range based on experience, skill level, and internal equity related to the role.

Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.

If you're interested, so are we! Send your resume our way, and let's chat.

At Traction Rec, we believe that diversity and inclusion are essential to our success. We are committed to building a team that reflects the diversity of the communities we serve, and we actively seek and welcome candidates from all backgrounds. Our hiring process is designed to be fair, welcoming, and respectful to all candidates, regardless of race, ethnicity, religion, gender, sexual orientation, age, ability, or any other characteristic protected by law. We believe that diversity brings unique perspectives and experiences that can enhance our team and drive innovation, and we are committed to providing equal opportunity and support to all candidates. We encourage everyone to bring their authentic selves to the interview process and join us in building a diverse and inclusive culture at Traction Rec.

Don't meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Please note that employment is contingent on the successful completion of background and reference checks.