Note: Hybrid - 3 days onsite / 2 days remote

Must Haves:

• 4+ years of IT project management experience across business and I&IT teams.
• Experience creating privacy, financial, communication and IT documentation including business cases, training materials, workshops exercises.
• Experience with Public Sector ITIL process including incident management, release management, problem management, support models, etc.

Description

Responsibilities:

• Responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and ensuring that the product supports the company's overall strategy and goals. Gained a deep understanding of customer experience by identifying and filling product gaps, generating new ideas that grow market share, improving customer experience, and driving growth. Created buy-in for the product vision both internally and with key external partners. Developed product pricing and positioning strategies, translated product strategy into detailed requirements and prototypes, scoped and prioritized activities based on business and customer impact, and worked closely with engineering teams to deliver with quick time-to-market and optimal resources. Drove product launches including working with the public relations team, executives, and other product management team members. Evaluated promotional plans to ensure consistency with product line strategy and effective message conveyance. Acted as a product evangelist to build awareness and understanding. Represented the company by visiting customers to solicit feedback on company products and services.

General Skills:

• Experience delivering MRDs and PRDs with prioritized features and corresponding justification. Experience working with external third parties to assess partnerships and licensing opportunities. Experience running beta and pilot programs with early-stage products and samples. Expertise in competitive analysis. A team player with a track record for meeting deadlines, managing competing priorities, and client relationship management experience.

Experience and Skill Set Requirements

Product Management

• 4+ years of IT project management experience across business and I&IT teams.
• Communication skills customer focus product lens, experience running workshops with internal teams and clients
• Technical knowledge, experience in a Microsoft centric toolset for managing products delivery and client lifecycles (eg, MS Teams, Azure devOps)
• Process Knowledge of Agile and scrum methodologies
• Demonstrated ability to collaborate and inform policy, IT, communication, architecture teams.

Documentation Skills

• Experience creating privacy, financial, communication and IT documentation including business cases, training materials, workshops exercises

Public Sector Experience

• Experience with Public Sector ITIL process including incident management, release management, problem management, support models, etc.
• Experience with OPS business processes, gating procedures, project management requirements and business rules.

Evaluation

• Product Management Experience - 40%
• Documentation and Presentations - 30%
• Organizational Change Management Experience - 30%