Responsibilities:

• Create effective, user friendly and visually appealing interfaces.
  
• Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing.
  
• Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required.
  
• Take a user-centered design approach and rapidly test and iterate the designs.
  
• Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes
  

General Skills:

• Relevant experience creating GUI designs based on user interaction and performance
  
• Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications
  
• Proficiency with design and prototyping tools
  
• Thorough understanding of the limitations and appropriate use of web development technologies
  
• Experience in designing online programs with emphasis in the emotional aspects of human experience
  
• Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences
  
• Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing
  
• Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces
  
• Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces
  
• Experience identifying design problems and devising elegant solutions
  
• Experience making strategic design and user-experience decisions related to core, and new, functions and features
  
• Experience gathering user feedback to configure existing interfaces
  
• A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience
  

Desirable Skills:

• Knowledge of network security and network protocols
  

Experience and Skill Set Requirements:

Must Haves:

• A portfolio or example of previous work will be required
  
• Proficiency with design and prototyping tools such as Figma,
  
• User experience /content design and strategy principles, methodologies, and techniques, including accessibility, information architecture, research methodologies and techniques.
  
• collaboration boards, empathy maps, user flows, wireframes, and mock-ups.
  
• A solid understanding of generative and evaluative user research assessment and how user research can be incorporated continuously in the digital product lifecycle
  
• Hands-on experience creating user research plans, recruiting participants,
  

Skill Set Requirements:

Service Design Skills:

• Human-centred design experience and expertise in developing and executing strategies that improve overall user interactions with digital products and services.
  
• User experience /content design and strategy principles, methodologies, and techniques, including accessibility, information architecture, research methodologies and techniques.
  
• Demonstrated experience creating design deliverables such as mood boards,
  
• collaboration boards, empathy maps, user flows, wireframes, and mock-ups.
  
• A solid understanding of generative and evaluative user research assessment and how user research can be incorporated continuously in the digital product lifecycle.
  
• Hands-on experience creating user research plans, recruiting participants,
  
• Analyzing findings and delivering insights
  
• Experience researching and applying industry best practices to support your design deliverables.
  
• Proficiency with design and prototyping tools such as Figma
  

Analytical and Problem solving / General Skills:

• Assess client business requirements and emerging trends in digital communications to determine optimal website design structures, features and content.
  
• Ability to communicate visually as well as in verbal and written formats.
  
• Relationship building skills to liaise with external partners and stakeholders.
  

Public Sector Experience:

• Experience with Public Sector