Williams Machinery has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Williams Machinery services industries such as warehousing, milling, construction, forestry, recycling and more with their equipment needs. Join our award-winning company and experience working at a Platinum Certified Canada's Best Managed Company, and one of BC's Top Employers.
The Administrator, Operations is responsible for supporting the administrative, operational, and training teams with a variety of daily activities. As this is a multifaceted position, you will have the opportunity to work with and help support both internal and external customers.
Key Responsibilities:

• Reception duties and professional communication via phone, email and in person with customers/vendors in supported departments.
• Cash balancing, daily cash reports (debit/credit), daily cash deposits, data entry, and commission payments preparation, as required.
• Support safety trainers by assigning and registering students to operator-training classes, distributing training material during classes, handling and distributing completion certificates, and other duties as assigned.
• Prepare quotes and invoices for customers, individuals, and companies.
• Work with, and maintain/update, assigned online platforms, as required.
• Arrange logistics for deliveries, local supplies, and out-of-town training, as required.
• Inside sales as assigned.
• Order coffee and office supplies.
• Keep the office front-area and coffee-area tidy.
• Follow and ensure that workplace health and safety practices are adhered to by customers, employees and students.
• Other duties as assigned.

Knowledge, Skills and Abilities:

• Ability to use in-house database to initiate contact with customers, vendors, and students.
• Ability or willingness to negotiate with vendors and customers.
• Proficient or willing to learn Microsoft Office products at a proficient level.
• Ability to operate equipment (training will be provided).
• Strong organizational skills.
• Superb customer service skills.
• High attention to detail.
• Ability to work well with others.

Training, Education and Experience:

• 2-4 years of administrative experience.
• High School Diploma.

Compensation package:

• Salary between $40,000-$50,000 depending on skills and qualifications.
• Paid vacation.
• Medical and dental benefits.
• RRSP matching plan.

Values:

• Build trust – with customers and each other.
• Be a team player – commit to working together to win.
• Be customer-focused – “wow” customers so they become raving fans.
• Support community – care for our people, our community and our planet.
• Deliver results – know what you need to do and get it done.

Working Conditions: The Administrator is based out of the Surrey office and works 40 hours on average per week Monday to Friday.

Privacy Notice for Job Applicants: By applying, you consent to share your name and email with our third-party assessment provider solely for assessment purposes, if required. We will manage your data confidentially and will not use it for any other purpose. If you have any concerns, please contact our HR department at [email protected].

Selection Process Notification: Due to the volume of applications, we will contact only the shortlisted candidates. Thank you for considering career opportunities with Williams Machinery.

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