At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke.

We believe in equity, diversity and inclusion ― it's embedded in our values and core mission work to support all people in Canada to lead healthier lives. We are committed to applying this principle to cultivate a welcoming environment that embraces diversity among our employees. Candidates from diverse backgrounds, including but not limited to, Indigenous peoples, racialized communities, 2SLGBTQIA+ communities, women, and people living with disabilities are encouraged to apply.

To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website

The opportunity

Please note this is a 12-month contract. Candidate must be fully bilingual and can work remotely anywhere from Canada.

Reporting to the Senior Manager, Resuscitation, the Project Specialist will play an exciting and pivotal role in supporting the resuscitation product development and e-learning teams. This role will be involved in the planning, monitoring, testing, evaluation, and execution of Heart & Stroke's five innovative resuscitation programs and product lines, all designed to align with the resuscitation guidelines. These coordinated efforts will enable H&S to continue to successfully distribute updated resuscitation programs throughout Canada.

 This role will also act as a liaison with the internal Linguistic Services team to coordinate the translation of resuscitation program assets and ensure quality assurance on the subject matter.

To support the coordinated efforts of resuscitations product development and execution, this role requires a comprehensive understanding of project management's best practices, methodologies, and processes. This role requires someone who is articulate and motivated, who can identify vulnerabilities and obstacles and suggest creative innovative solutions to these challenges.

How you will make an impact every day

Coordinate project deliverables and task management

• Support the coordination of resus products and e-learning project deliverables and manage the project through to execution
• Help ensure project deliverables conform to best practices
• Assign, identify, manage and track key milestones, tasks and deliverables for the product development and e-learning teams to support achievement of launch targets
• Identify to Sr. Manager risks for product development timelines and suggest ways to mitigate
• Engages with product and e-learning teams to facilitate development and execution of plans;

Project planning and execution

• Develop and monitor a project plan and schedule including interdependencies
• Perform requirements gathering with stakeholders when necessary
• Assist in implementing project activities as needed by the product and operations teams and recommend process improvements to the product development process
• Support product testing throughout the product development lifecycle
• Report on product development progress via Wrike project management software
• Coordinate activities required to bring resuscitation products to market
• Schedule meetings and keep track of project deliverables and workflow for the resus project team

Coordinate translation of products with linguistics

• Coordinate all activities required to bring the updated resuscitation products (including first aid) to the French market that includes, but it not limited to the following:
• Submission of assets to Linguistic Services for translation into French
• Recruiting & liaising with subject matter expert volunteers to review translated assets
• Liaising with external translation and design vendors as needed
• Review completed French assets for accuracy prior to printing or release to instructor network or the general public
• Coordinate the timetables of French assets to complement the delivery of English products to market
• Identify potential delays and assist in the formation of interim plans to negate adverse market outcomes

Effective internal and external Communication

• In collaboration with the comms team, review a wide variety of internal and external French communications related to resuscitation including reports, presentations, announcements, correspondence, etc.
• Manage and monitor stakeholder expectations to ensure open and consistent communication channels, and timely completion of deliverables
• Clearly communicate project deadlines and monitor core project team's progress through deliverables and milestones
• Communicate regularly with stakeholders, identifying upcoming issues, concerns, changes and resources requirements

Who we need

Education

• Post secondary diploma/degree or certification plus related experience
• Active Heart & Stroke Instructor designation(s) (minimum Basic Life Support Instructor) would be an asset

Experience

• Minimum 2-4 years of project coordination experience on medium scale projects
• Experience working on interdisciplinary project teams
• Knowledge/experience in the resuscitation field would be an asset
• Previous work in a French/English translation/editing/proofing role preferred

Skills

• Excellent written and verbal communication skills with a talent to communicate clearly, simply, and concisely in a professional manner with stakeholders across the organization in both English and French
• French and English bilingualism is required
• Knowledge/experience in the development and delivery of adult education & learning programs is an asset
• Excellent understanding of project planning and experience in the development of enabling initiatives, including implementation tracking, stakeholder management and engagement, communication and execution
• Strong interpersonal skills and ability to develop and nurture effective relationships with subject matter expert volunteers
• Strong listening skills and ability to translate knowledge into opportunity
• Excellent organizational and time management skills with the ability to identify key priorities
• Good skills in stakeholder engagement and consultation, particularly to influence and contribute to project planning initiatives
• Be agile to support achievement of product delivery deadlines
• Strong attention to detail

What we offer

In addition to a competitive salary, Heart & Stroke believes that time off is integral to the personal health and wellness of our employees. We offer paid wellness days and personal days. In addition, we provide health, medical, dental and vision benefits. Furthermore, our staff enjoy flexible hybrid working arrangements and support with reimbursement for mobile phones and home office set up.

Apply now

If you want to join the fight to beat heart disease and stroke while building an engaged and giving community, apply by November 15, 2024. Applicants must be currently residing in Canada and legally entitled to work in Canada.

To learn more about our mission, our values and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website.

We are committed to fostering an inclusive, barrier-free and accessible environment. If you have been contacted for an interview and require accommodation to participate in the recruitment and selection process, please advise and we will work with you. At this time, interviews are currently being conducted via phone or video call, so we look forward to ‘virtually' meeting you!

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