Join Our Mission:
At GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all sizes – from local brands to large national retailers. By operating as an extension of our customer's team, we deliver best-in-class services every step of the way.
We're building North America's largest electric vehicle fleet to help bring sustainability to an industry notorious for its heavy impact on the environment. We are in high growth mode and building for the future, which is where you come in!
The Site Leader will be responsible for overseeing all operational aspects the Ottawa warehouse, ensuring efficient and effective logistics operations, and maintaining high levels of customer satisfaction. This role involves managing a team, coordinating with various departments, and ensuring compliance with company policies and industry regulations.
Key Responsibilities:
- Operational Management:
○ Oversee daily operations at the site, including warehousing, transportation, and distribution activities.
○ Ensure all operations are conducted efficiently, safely, and in compliance with company standards.
○ Implement and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
- Team Leadership:
○ Recruit, train, and manage a team of employees, including warehouse staff, drivers, and administrative personnel.
○ Foster a positive and productive work environment by providing clear direction, feedback, and support.
○ Conduct regular performance reviews and implement development plans for team members.
- Customer Satisfaction:
○ Maintain strong relationships with clients, addressing any issues or concerns promptly and effectively.
○ Ensure high levels of customer satisfaction by meeting or exceeding service level agreements (SLAs).
○ Implement customer feedback mechanisms to continuously improve service delivery.
- Safety and Compliance:
○ Ensure all site operations comply with health and safety regulations.
○ Conduct regular safety audits and implement corrective actions as necessary.
○ Maintain compliance with industry regulations, company policies, and standard operating procedures.
- Financial Management:
○ Develop and manage the site's budget, ensuring cost-effective operations.
○ Monitor financial performance, including revenue, expenses, and profitability.
○Identify opportunities to reduce costs and improve operational efficiency.
- Logistics Coordination:
○ Coordinate with other GoBolt sites and the central logistics team to optimize the flow of goods and information.
○ Manage inventory levels to ensure adequate stock while minimizing holding costs.
○ Oversee the scheduling and routing of deliveries to ensure timely and accurate distribution.
- Continuous Improvement:
○ Implement best practices and continuous improvement initiatives to enhance operational efficiency and effectiveness.
○ Stay informed about industry trends and innovations to keep the site operations up-to-date.
○ Lead or participate in cross-functional projects aimed at improving overall business performance.
8. Reporting and Analysis:
○ Prepare regular reports on site performance, including operational, financial, and customer satisfaction metrics.
○ Analyze data to identify trends, root causes of issues, and opportunities for improvement.
○ Present findings and recommendations to senior management.
What We Are Looking For:
Qualifications:
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
- Master's degree in Business Administration, Logistics, Supply Chain Management, or a related field is preferred.
- Proven experience in a leadership role within the logistics or supply chain industry.
- Strong understanding of logistics operations, including warehousing, transportation, and distribution.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data and generate actionable insights.
- Proficiency in logistics management software and Microsoft Office Suite.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and make decisions in a fast-paced environment. Personal Attributes:
- Results-oriented with a strong focus on achieving operational targets and customer satisfaction.
- Ability to handle multiple tasks and prioritize effectively.
- Strong organizational skills and the ability to manage time efficiently.
- Proactive and adaptable to changing circumstances and challenge.
Working Conditions:
- Full-time position, typically Monday through Friday, with occasional after-hours work as needed.
- Site-based role with frequent interaction with staff, clients, and suppliers.
Why Join Us?
We are innovative, goal-oriented, and are always on the search for energetic and passionate people who are eager to learn and would like to have a rare opportunity to grow within one of Canada's fastest-growing companies.
We offer a workplace where respect, diversity, and inclusion are the cornerstones of our culture. Our team members are encouraged to bring their authentic selves to work, contributing to our collective mission in their unique ways. Aside from an amazing culture, we also offer competitive salaries and a comprehensive benefits package including health, dental, and vision plans for you and your family.
If you are eager to make a difference and contribute to a fast paced exciting environment, we would love to hear from you.
GoBolt is an equal-opportunity employer that recognizes the value and importance of a diverse workforce. GoBolt is committed to providing assistance during all phases of the employment cycle, including recruiting through to the end of the employment relationship. If you require accommodation because of injury, illness, or disability during any portion of GoBolt's recruiting process, please let us know by contacting your recruiter's point of contact, and we will do everything we can to accommodate you.
Partager un emploi :
