Company Description

Opening soon on the Halifax waterfront in the new Queen's Marque district, Mystic will explore the natural landscape of Canada with a focus on our Maritime provinces. Here, our Chefs are passionate about showcasing the region's most exceptional fish, flora and fauna—sourced within a 100km radius—curating an authentic expression of time and place.

Job Description

Exuding professional grace, expertise and warmth at every opportunity, our team will work together to forge an honest connection between the kitchen and the table. Taking a genuine and down-to-earth approach to hospitality, Front of House staff intuitively adapt to the unique needs of each guest and ensure everybody leaves feeling that their experience was well worth the journey

The Day to Day:

• You're a pro at first impressions and welcome each guest warmly and with enthusiasm
• You're aware of your surroundings and offer a helping hand to all guests whenever needed
• You're enthusiastic about our offerings and share your menu knowledgeable in order to make best recommendations
• You value organization and structure and utilize seat-specific ordering so to not auction food when it is delivered to the table
• You're accurate and precise when entering information into the POS system ensuring communications are clear for the BOH team
• You able to respond promptly and courteously to any guest request or concern
• You take pride in your work space and monitor the cleanliness of section
• You keenly follow all food safety standards and systems
• You love to go above and beyond for special requests or celebration and take food preferences and guest allergies seriously
• Other duties as assigned or required

Qualifications

• At least 2 years serving experience in a similar environment
• Smart Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and sales ability
• Ability to multi-task
• Excellent, professional communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum

Additional Information

The interview process for this role may entail a phone screen followed by an in-person interview.

Freehand's Diversity Commitment

At Freehand Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.