Company

ICE Western Sales - Join Our Growing Team!

Since 1991, ICE Western Sales has been at the forefront of manufacturing highly complex Custom HVAC units for the global commercial and industrial markets. Our commitment to service, safety, and innovation has driven us to where we are today—a rapidly growing organization with a state-of-the-art manufacturing facility spanning 5 acres in South Foothills Industrial Park, Calgary, Alberta.

**Why Choose ICE Western:**

**Leading Technology:** Our cutting-edge facility is equipped to meet the demands of a dynamic industry.

**Global Reach:** Our products are trusted worldwide for their quality and performance.

**Innovation:** We push boundaries, delivering HVAC solutions that redefine industry standards.

**Talented Team:** Join over 100 dedicated professionals committed to excellence.

Job Description

The successful candidate will possess the following skill set:

• Ability to work alongside the Sales Engineers and Designers in obtaining accurate information from customer request.
  
• Assisting the sales team with accurate take offs.
• Ability to manage projects & project files from beginning to end.
• Ability to completely assess tender documents and Mechanical take-offs
• Ensuring submittals are sent on a timely manner
• Ensuring all questions from clients are being answered and communicated with various departments
• Handling multiple projects simultaneously

Qualifications:

• 3-5 years' experience in customer support & customer service.
• Proven ability to manage projects from first inception to final shipment, controlling all aspects of the project from submittal drawings through to final as built documentation control.
• Proficiency in Microsoft operating systems and applications.
• Strong organizational skills, adaptability and communication skills.

Duties and Responsibilities:

• Use word processing, spreadsheet, database or presentation software to prepare reports, memos, letters and other documents
• Assist sales in drafting correspondence and reports
• Schedule appointments and meetings using electronic calendar systems
• Support the document control as required.
• Transcribe material from handwritten notes or digital dictation
• Assisting Design/Drafting Department
• Work closely with lead designer on daily tasks.
• Records management, filing, project documents and other office duties
• Other duties and responsibilities as required

Please note no remote working option available

**Benefits of Being Part of ICE Western:**

**Competitive Wages:** Your skills are valued, and wages are negotiable based on experience.

**Health & Dental:** Comprehensive coverage to keep you and your loved ones healthy.

**Vision Coverage:** Ensuring your well-being goes beyond the ordinary.

**Paid Vacation:** Take the breaks you deserve to recharge and explore.

**Employee Assistance:** We care about your well-being inside and outside of work.

**Free Parking:** Hassle-free commute, from day one.

**Company Events:** Building a strong team spirit through memorable experiences.

**Educational Allowance:** Invest in your growth; we're invested in you.

**Matching RRSP Plan:** Secure your future with a strong financial foundation.

**Safety First:** We provide training and essential equipment to keep you safe.

**Advancement Opportunities:** Your career path is yours to define.

Acknowledgement of job description: I have read and understand the job description regarding my employment with ICE Western Sales Ltd.

Wage is based on experience.