DATE: November 13, 2024
LOCATION: Toronto, ON – BSTR, CVH BACE and Heart At Home
COMPENSATION: $63,042 - $74,308 annually prorated
CONTRACT DURATION: until March 31, 2025

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario's largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring a Behavioural Support Specialist.

Job Summary
As a Behavioural Support Specialist, you will be a member of Behavioural Support Teams that provides direct care, education and support to seniors who are demonstrating responsive behaviours that may be associated with various types of dementia, delirium, mental health, addictions or other neurological conditions currently within acute care or post-acute in the community. The Behavioural Support Specialist will provide direct service to support the client, family members and/or care-givers, and other members of the care team to mitigate escalating responsive behaviours. In doing so, you will collaborate with the other members of the care team on the development and delivery of effective Behavioural Support Plans comprised of behavioural management approaches, psychosocial supports and education to referred individuals and their caregivers. You will also liaise with community agencies, other practitioners and key partners to coordinate care for clients. You will coordinate transitional support to ensure a successful and sustainable transition to the next care destination. In addition, you will provide education and support to the care team to ensure current knowledge, trends and ethical guidelines in behavioural support.
Staff will be required to work in clients' homes and may therefore be exposed to second-hand smoke. There may be occasional evening and weekend hours and travel throughout the area will be required using own vehicle.
What You Will Do

• Provide clinical assessment and treatment recommendations through a comprehensive behavioural approach. Complete Behavioural Support Assessment and provide timely and accurate record keeping and reports, as required;
• In collaboration with the care team, patient/client and others, develop and implement a Behavioural Support Plan tailored to the patient/client's needs and issues designed to improve quality of life and assist in the mitigation of responsive behaviours;
• Design and ensure implementation and monitoring of skill promotion and behaviour intervention programs for identified patients/clients;
• Provide risk management and urgent care planning for patients/clients;
• Design and implement all Behavioural Support Plans to ensure adherence to ethical guidelines in behaviour management;
• Review and edit team members Behavioural Support Plans to ensure adherence to ethical guidelines in behaviour management;
• Coordinate transitional support to ensure a successful and sustainable transition to the next care destination;
• Act as a liaison and client advocate among those involved with the client's care including family, other care-givers, medical and other multi-disciplinary providers;
• Provide support, on-going training and consultation to colleagues, family members and/or other care partners to assist in mitigating escalating responsive behaviours;
• Maintain up-to-date knowledge of current and developing behavioural support models and trends and disseminate this information to the multi-disciplinary team;
• Develop respectful and trusting relationships with clients using both Person-and-Family Centred Care and Recovery/ Psychosocial Rehabilitation principles;
• Maintain strict confidentiality and follow all other required policies and procedures of both LOFT Community Services and the partner organization;
• Consistently interact with clients, staff, family members, other community agencies and partners in a professional manner that reflects favourably on the organization and the Behavioural Supports Ontario Project;
• Effectively participate as a member of the interdisciplinary team; attend staff/team meetings, client care conferences, other multi-disciplinary meetings, committee meetings etc. as required;
• Attend and actively participate in all required training;
• Collaboratively participates in ongoing supervision with the Program Manager;
• Liaise, collaborate and coordinate with other professionals, service providers and partners within the Behavioural Support Services;
• It is an expectation of the position that some of the work will be conducted in hospitals and compliance with their occupational health polices and protocols will be required (associated costs will be reimbursed)
• Complete other duties, from time to time, as assigned by the Program Manager.

What You Bring:
Must Haves

• Must Haves
• Completion of an undergraduate degree in one of the following health professions: Nursing, Social Work, Occupational Therapy or Psychology;
• Completion of an Advanced Diploma in Behavioural Science Technology:
• Minimum three years related experience in providing support to vulnerable seniors and older adults with responsive behaviours related to mental illness, addictions, dementia or other neurological conditions;
• Demonstrated experience and skill in developing and delivering behavioural management interventions for specified population;
• Extensive experience in training and educating colleagues, clients and key stakeholders on strategies and interventions aimed at addressing responsive behaviours;
• Knowledge of current and developing behaviour support models and the ability to implement the key components of those models into practice with clients;
• Training/knowledge of P.I.E.C.E.S., U-First!, Recovery/Psychosocial rehabilitation approaches or willingness to receive training;
• An understanding of recovery and psychosocial rehabilitation principles and the therapeutic relationship;
• Demonstrated knowledge of best practices related to dementia, mental health issues and their effect on seniors, families and care partners;
• Knowledge of community resources and supports;
• Crisis intervention skills, with well-developed problem solving abilities and interpersonal skills;
• Good oral and written communication skills and computer literacy, including MS Word and Excel;
• Sound understanding and commitment to the principles of the Behavioural Supports Ontario (BSO) project;
• Ability to collaborate effectively with other members of inter-professional care teams, clients, family members and community team members;
• Valid drivers' license and access to own vehicle is required; must meet the requirements of LOFT Community Services – Personal Vehicle Usage Policy.

Nice to Have

• Ability to communicate in a different language, an asset.

What We Offer

• 24/7 Employee Assistance Program
• E-learning program available all year round
• Starting vacation time above minimum standard,
• Additional paid personal and paid sick days
• Professional development budget available to help you nurture and shape your career
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis, a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
• Tuition reimbursement program

Our Commitment to Diversity and Inclusion

LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT's vision is that together, we can all live successfully in our community. Our client population reflects Ontario's diverse community and it is LOFT's goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don't “tick all the boxes” but think you'd thrive in this role, you are encouraged to apply.
Note: A satisfactory vulnerable sector check (VSC) is also required.
CLOSING DATE: November 28, 2024

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.

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