As a leading healthcare consultancy, Throughline Strategy's sole mission is to help healthcare organizations improve experiences and outcomes for people living with illness and those who care for them. Our global clients come to us for our strategic counsel, powerful insights, and design solutions — and because we have a ‘roll-up-the-sleeves' determination to deliver great work that matters.

At Throughline, we firmly believe that culture is as important as the work we do. We hire for values alignment first and foremost. Our values are centred around what it takes to be a great partner:

1. Move It Forward - Even when faced with ambiguous, never-seen-before challenges, our people “make %$ happen” in order to make meaningful change.
2. Know Yourself - Our team is skilled at assessing what we do well (individually, and as a group; in both technical and ‘human' skills). This increases vulnerability and removes uncertainty in how we operate, creating a more dynamic and sustainable culture of trust, innovation, and teamwork.
3. Kindness and Candor - We share the truth with one another in a way that leaves everyone whole and allows people to quickly act on feedback in delivering their personal best work.

If these values sound like they were written for you, read on! We are seeking a motivated, results-oriented individual to join our team as a Healthcare Analyst.

Apply to join us if you:

• Take on every project and task like it's your baby. It's about ownership and striving to make a difference.
• Love collaborating and helping. We are a team culture and roll up our sleeves to get the job done together.
• Have an insatiable curiosity and are comfortable with high levels of ambiguity.
• Are a doer. You love solving problems, creating and building things and enjoy the process as much as the end result.
• Speak well, listen even better. You take the time to understand what people really care about and what motivates them.
• Your workback schedules are known for having thought through every contingency. Your presentations are known for being compelling and memorable.
• Feel that improving health outcomes and experiences is important and personally meaningful.

Responsibilities include:

• Project and client management support for client-facing and internal projects
• Support in preparing for insights projects (e.g. developing screeners, managing recruiting)
• Support in preparing for facilitation projects (e.g. managing technology needs, developing assets for workshops, supporting facilitation for small break-out groups)
• Analyzing and synthesizing insights and workshop learnings
• Solving project-related challenges as needed
• Working with a multi-disciplinary team across all tasks
• Other duties as required

Requirements

Background and Experience:

• Strong attention to detail and excellent project management skills
• Able to work in a self-directed manner
• Successful completion of an undergraduate or college degree or diploma in business, social sciences, journalism or market research
• Great listening and collaboration skills
• Minimum 4 months work experience in an agency, corporate environment, or hospitality
• Have an insatiable curiosity for learning, YET still meet every project deadline
• Passion for working in healthcare
• Your English (written and spoken) is fluent, and you are known for your strong writing skills

• You are very familiar working with MS PowerPoint and digital collaboration tools (e.g. Mural, Slack etc.)

• Second language skills are a plus!

Applicants must be legally able to work in Canada. This is a full-time role with up to 10-15% travel to client sites, which is a critical part of the role. Throughline operates with a hybrid environment work model so employees will work onsite in Midtown Toronto (Yonge and St. Clair) for 1 day per week and remotely for the remainder of the time.

What we offer:

• Being part of a truly collaborative and supportive team
• Coaching and guidance
• A competitive salary with growth potential
• 3 weeks paid vacation, plus 5 paid personal days and 5 unpaid personal days
• 3 special long weekends (above and beyond statutory holidays)
• Comprehensive Lieu Time policy
• A hybrid working model
• Health and dental benefits starting after 3 months. 50% of premiums are employer-paid
• Culture-building events to strengthen our team dynamic
• A committed leadership team that is constantly improving Throughline's value through trimesterly team meetings and regular feedback

To apply, please submit:

• An up-to-date, two-page resume
• A well-written 1-page cover letter which uses examples from your experience to demonstrate how you align with Throughline's three values: Move It Forward, Kindness and Candor and Know Yourself.

Inclusion:

We acknowledge and honour the value and dignity of all individuals. We pledge ourselves to creating and maintaining a culture that welcomes and respects diverse traditions, heritages, and experiences.

Accommodations and Accessibility:

At any time during the interview and onboarding process, let us know if you require accommodation. Please contact us at [email protected] and we will work with you to provide the support you need.