At Shiplake, our mission is to create exceptional living experiences, through design, service and sustainability.

The Director of Leasing is responsible for marketing and leasing functions while developing initiatives to increase revenue and profits. This individual is responsible for achieving quarterly/annual leasing goals, leading the leasing team, formulating innovative business development strategies, and providing vision for all leasing strategies and their execution.

Responsibilities:

Leadership and Team Management:

• Directly support and oversee the leasing team for the whole Shiplake premium urban portfolio.
• Actively oversee all aspects of day-to-day leasing operations including scheduling, prospect interaction, leasing workflow and application processes, suite and model preparedness, liaising with Operations and Finance departments, guiding and supervising the efforts of managers and their teams
• In collaboration with the Director of People & Culture, assess learning and skills development needs of teams and individuals, contribute to setting and delivering on plans to address opportunities
• Responsible for ensuring that Team members fulfill their responsibilities when providing timely and accurate information to other departments as requested (e.g. Revenue Management, Site Operations, Customer Experience, Finance, People & Culture, Marketing, etc.)
• Initiate research, development, and implementation of new and existing leasing campaigns, social media marketing, resident engagement, advertisements, sales tools, and other initiatives
• Lead and create marketing content while supporting web projects and other digital initiatives
• Manage external vendors and media agencies; work with agency partners to identify strategic marketing plan
• Measure and report performance of all leasing campaigns, and assess against goals (ROI and KPIs)
• Launch new rental projects and set up leasing functions

Leasing / Accommodations

• Achieve weekly/monthly sales and vacancy targets
• Collaborate with Leasing team members to set weekly/monthly goals and objectives and to provide training and coaching to maximize performance of the leasing team
• Ensure vacant suites are inspected daily/weekly and liaise with Operations to ensure “100% Rent Ready” status is continuously maintained
• Regularly inspect model suites to ensure all standards are consistently met
• Participate in the development and execution of the leasing strategy for buildings in their portfolio
• Lead completion of quarterly market surveys by the team, analyze data, provide recommendations to senior management, and ensure mystery shop visits to competitors are being completed.
• Identify local strategic marketing and advertising opportunities for individual communities
• Schedule work week for all leasing team members to meet the needs of the business which may include evenings and weekends

Skills/Qualifications:

• University Degree or College education with specializations in Business, Advertising, Marketing and /or Communications
• Knowledge of the Yardi suite of products is required for this role (Concierge, Elevate, Maintenance IQ, etc)
• Knowledge of the Condo and Apartment Rental Industry is of paramount importance.
• Excellent understanding and familiarity with brand building and brand management
• Demonstrated proficiency in internet marketing techniques, technologies, and solutions
• Highly effective project management, prioritization, multi-tasking, and time management skills to meet deadlines
• Excellent written and verbal communication skills

We are proud to be an employer committed to diversity and inclusion in all our locations and in our hiring practices. We believe in hiring the best talent whose skills and abilities contribute to the success of the organization and who reflect the communities in which we live and work. We welcome applications from a wide range of qualified candidates, including people with disabilities. If you require assistance or accommodation throughout the application process, please inform us and we will work with you to ensure your needs are accommodated.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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