Operating from offices in Canada and the United States, and supporting projects in several other countries, we are North America's fastest-growing end-to-end geosynthetics supplier, fabricator, and installer. As an expanding and progressive company, we pride ourselves on three core values —Trust. Quality. Value — staying true to our commitment to building Trust with clients and staff, delivering uncompromising Quality, and leveraging creativity to secure Value. With a focus on our people, we continuously strive to uphold a positive work culture and create an environment where employees have every opportunity for advancement and personal success.

Roles & Responsibilities

• Develop & maintain positive relationships with customers
• Generate collections of outstanding invoices through various communication methods (phone, email, etc.)
• Review missed promise to pay dates
• Review and approve campaign emails
• Monitor credit memos
• Take credit card payments over the phone
• Other tasks as assigned

Qualifications:

Required:

• High school diploma
• Previous experience in an Accounts Receivable role, specifically in handling collections of overdue invoices
• Effective verbal and written communication for interacting with customers through various channels such as phone, email and in-person
• Excellent interpersonal skills to build rapport and foster positive customer relationships
• The ability to adapt to different customer personalities, preferences and situations while maintaining a professional and helpful demeanor
• Capacity to understand customer needs, address concerns and resolve issues promptly and efficiently
• Excellent time management and organization skills to work in a high-volume, fast-paced environment, with the ability to prioritize tasks, manage time effectively, and meet deadlines
• The ability to work well in a team-based environment and collaborate with colleagues from various departments
• Willingness to travel for job-related purposes, as needed.

Benefits Package:

We believe in fostering a work environment that supports the well-being and financial security of our employees. As part of our commitment to your success and satisfaction, we offer a comprehensive benefits package designed to enhance both your professional and personal life.

• Group Health Benefits:
  • Our group health benefits package provides you and your eligible dependents with access to a wide range of medical, dental, and vision care services. We understand the importance of your health and are dedicated to supporting your well-being.
• Group RRSP with Employer Matching:
  • Planning for your financial future is crucial, and we're here to help you build a secure retirement.
• Wellness Credits:
  • To support your well-being, we provide wellness credits that you can use to invest in your physical and mental health to empower you on your wellness journey.
• Employee Share Ownership Plan (ESOP):
  • As a valued member of our team, you have the opportunity to become a stakeholder in the company's success through our Employee Share Ownership Plan (ESOP).
• Profit Sharing Plan:
  • Share in the success of our company through our profit-sharing plan, which provides you with a direct financial stake in the profitability and achievements of the organization.

Other Information:

• This is a full-time position (Monday to Friday, 8am to 5pm)
• Location is open to candidates from our Ile des Chenes, Manitoba office or our Burlington, Ontario office. We are recruiting one person for this position.

• Wage will depend on the qualifications of the candidate.
• For more information about us visit: www.titanenviro.com