ADMINISTRATIVE ASSISTANT

Be the next member of our team at Browns Restaurant Group (BRG). As Administrative Assistant, you are based out of our head office in Vancouver, BC and are responsible for delivering the BRG brand first impression in general communication, at reception and via the telephone. This diverse role supports office systems for the organization, Corporate employees, and the BRG Franchise community, as well as supporting departments administratively. You are a proactive team player who brings strong attention to detail, is eager to build your skills and thrives by helping those around you.

WHAT YOU'LL DO:

• Welcomes visitors and accepts and re-directs phone calls; ensures that all guests are received in a warm manner that reflects BRG etiquette; “Owns the Door”.
• Central point on contract for franchisee inquiries, acts as resource and relays to department staff.
• Support with staff onboarding/offboarding (technology side – computer, cell phone, alarm, email, keys, etc.)
• Communicates company-wide changes to employees and/or Franchise community.
• Remains alert to and interested in the overall foodservice industry's development. Investigates and reports any issues, trends or concepts which may have impact on the company, on the BRG Operating System.
• Always maintains an atmosphere of positive and professional franchisee relations.
• Assists with coordination of events, which may include staff parties/BBQ, Owner's Conference, Fall Franchise meeting, etc.
• Manages office phone systems, including physical phone maintenance, system-wide updates, extension assignments and voicemail; provides phone support to Corporate Office employees.
• Support the Marketing Team with various products including BRG Gift Card support, and initiatives as required.
• Household management, including scheduling appointments, managements of personal information, documentation, affairs.
• Booking and managing travel for CEO, Executives and Directors; occasionally remain on-call for CEO travel.
• Provides support for and performs such tasks as may be assigned by management from time to time.
  

WHAT YOU BRING:

• Minimum 2 years administration experience.
• High level of proficiency working with desktop applications including MS Office Suite.
• Excellent verbal and written communication skills.
• Exceptional interpersonal skills with a demonstrated ability to establish and maintain effective and collaborative working relationships with all levels of the organization, and relevant external contacts.
• Proven time management, administration, and organizational skills; ability to exercise flexibility, and effectively identify and set priorities to meet deadlines.
• Meticulous attention to detail and quality.
• Hospitality background an asset.

WHAT'S IN IT FOR YOU:

• Competitive full-time salary, paid vacation, and professional development.
• Great Extended Health and Dental benefits program with Employee Assistance Programs and a Health Care Spending Account.
• 50% off meals at select Browns Socialhouse and Crafthouse restaurants.
• Healthy office snacks and dog-friendly work environment.
• Office located near the heart of Kerrisdale, close to Pacific Spirit Park trails and UBC.

This is an exciting opportunity to join an innovative and growing organization while being part of a remarkably hardworking team! Interested candidates should apply through this job posting with their resume and cover letter.

At BRG we are committed to a fair and equitable recruitment process. We thank all candidates for applying, however due to the high volume of applicants and to ensure that each candidate's journey is consistent, and the selection process is unbiased, we will only contact those we intend to interview.