Events and Entertainment Manager - Premier Family Entertainment and Resort Destination
About Us:
We are a premier family entertainment and resort destination, offering an array of fun and engaging activities for guests of all ages. Our mission is to create memorable experiences through exceptional service, innovative events, and top-tier entertainment offerings.
Role Overview:
The Events and Entertainment Manager will play a pivotal role in enhancing the guest experience by planning, coordinating, and executing a variety of events and entertainment activities. This position requires a dynamic individual with a passion for creativity, exceptional leadership skills, and a commitment to delivering unforgettable moments for our guests.
Key Responsibilities:

• Event Planning and Execution: Design and implement a diverse range of events, including themed parties, holiday celebrations, and special guest appearances. Ensure all events align with our family-friendly atmosphere and exceed guest expectations.
  
• Staff Management: Lead and motivate a team of entertainment staff, including performers, activity coordinators, and support personnel. Provide training, performance feedback, and career development opportunities to foster a high-performing team.
  
• Coordination with Departments: Collaborate with other departments such as Food & Beverage, Housekeeping, and Guest Services to ensure seamless event execution and enhance overall guest satisfaction.
  
• Guest Engagement: Develop and maintain strong relationships with guests. Solicit feedback to continuously improve event offerings and address any concerns promptly and effectively.
  
• Creativity and Innovation: Bring fresh, innovative ideas to the table to keep the event calendar vibrant and exciting. Stay updated on industry trends and incorporate best practices into event planning.
  
• Budget Management: Prepare and manage budgets for events and entertainment activities, ensuring cost-effectiveness without compromising on quality.
  

Qualifications:

• Experience: Minimum of 5 years in event management or a similar role, preferably in the hospitality or entertainment industry.
  
• Education: Bachelor's degree in Hospitality Management, Event Planning, or a related field. Professional certifications in event management are a plus.
  
• Leadership Skills: Proven ability to lead, inspire, and manage a diverse team. Strong organizational and multitasking abilities.
  
• Communication: Excellent verbal and written communication skills. Ability to interact effectively with guests, team members, and senior management.
  
• Problem-Solving: Strong analytical and problem-solving skills to handle unexpected challenges with poise and efficiency.
  
• Passion for Guest Experience: A genuine passion for delivering exceptional guest experiences. Creativity and enthusiasm for creating fun, engaging, and memorable events are essential.
  

Why Join Us?
We believe in fostering a fun, inclusive, and dynamic work environment. As an Events and Entertainment Manager, you will have the opportunity to shape unforgettable experiences for our guests and contribute to our mission of making every visit extraordinary. Join our team and be a part of creating lasting memories for families from all over the world.
Apply today! Send resumes to [email protected]