Are you a people person with a love for boats? We're looking for an energetic and enthusiastic Service Advisor who excels as a Customer Experience Specialist to join our team! If you're seeking a fulfilling career where you can make a real impact and enjoy yourself along the way, this opportunity is just right for you!
Who We Are:
Legend Boats is your partner in creating unforgettable memories on the water. As a leading Canadian boat manufacturer, we design and build high-quality aluminum, deck, and pontoon boats that are perfect for Canadian waters.
Our commitment to excellence extends beyond our products. We strive to create a positive and inclusive workplace where everyone feels valued and supported. Join our team and be part of a company that's dedicated to innovation, quality, and unforgettable boating experiences.
What will you be doing?
- Greet clients with a smile and provide exceptional customer service
- Answer phone calls promptly and professionally
- Process sales efficiently and accurately
- Assist with boat drop-off and pick-up, ensuring a smooth experience for our customers
- Coordinate service appointments and technician tasks to keep operations running smoothly
- Provide expert phone troubleshooting and maximize sales opportunities
- Conduct customer orientations and follow-up programs to build lasting relationships
- Handle parts inquiries and sales with knowledge and efficiency
- Organize store displays and process shipments to maintain a visually appealing and well-stocked environment
- Assist with administrative tasks and data entry to ensure accurate recordkeeping
- Perform cleaning, deliveries, and light mechanical tasks to contribute to a clean and well-maintained workspace
- Participate in inventory counts and training to stay updated on products and procedures
- Assist with yard cleanup and winterization to prepare for the off-season
What makes you an ideal candidate?
- Strong interpersonal skills and a positive attitude
- Excellent communication and problem-solving abilities
- A passion for boating and a genuine interest in customer satisfaction
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- A willingness to learn and adapt to new challenges
Why Join the Legend Family?
- Great Company Culture: Experience a supportive and collaborative work environment where your contributions are valued.
- Ongoing Training: Advance your career with access to our exclusive Legend University training programs.
- Stay Healthy: Maintain a balanced lifestyle with our free on-site fitness center.
- Celebrate Together: Enjoy company-sponsored events, holidays, and celebrations.
- Hit the Water: Take advantage of our Boat Loan Program and experience the thrill of boating firsthand.
- Flexible Work-Life Balance: Enjoy up to 4 weeks of annual vacation to recharge and explore new adventures.
- Comprehensive Benefits: Benefit from our comprehensive benefits package, including medical, dental, life, and disability insurance.
- Secure Your Future: Participate in our pension plan with company-matched contributions.
Compensation:
$23 - $30 Hourly based on experience.
Plus:
- Performance-based bonuses
- Opportunities for career advancement
Join Legend Boats and discover a fulfilling career where you can grow, thrive, and make a difference.