Bilingual Accounts Receivable Administrator (Collections)

See What We're All About

As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you on the top of our list.

Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, fourteen years in a row and the Crain's Fast 50 list nine times.

If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!

The Job at a Glance

The Bilingual Accounts Receivable Administrator - Collections (Internally know as Revenue Retriever) works closely with a portfolio of our valued customers to ensure payments are made within payment terms and to follow up with customers when payments are past due. You will take payments from customers, complete account reconciliations, do account research and establish strong relationships with customers. A passion for delighting both internal and external customers are crucial to the success of this role.

A Typical Day

• Builds and maintains strong lines of communication and working relationships with external customers and internal stakeholders
• Engaging with our valued customers through phone calls and emails to collect payments
• Work closely with team members to create ways to bring in cash and future revenues
• Perform account reconciliations as needed to ensure Parts Town and customer accounting records are aligned
• Solve problems quickly and create resolutions that bring in revenue on a regular basis
• Other responsibilities and projects may be assigned as required.

To Land This Opportunity

• Fluency in both French and English is required
• Minimum high school graduation required
• You are self-motivated, customer-centric and are a skilled negotiator
• You have 2+ years of collections or equivalent experience
• You pay close attention to detail, as far as you're concerned anything worth doing should be done right
• Bonus Points if you experience with Syspro or other ERP software!

About Your Future Team

As an important part of our culture, we take huge pride in having fun. We at Parts Town are passionate about celebrating anniversaries, enjoy team lunches, giving appreciation, a memorable first day warm welcome, decorate our offices and most importantly, we love to spice it up by playing our teams playlists!

Our Recruitment Process:

• After completing your application through our career website or a job board, you will receive an email from Parts Town Canada, letting you know that we received your application.
• Any emails you receive will come from one of these domains: @hfsgc.ca; @partstown.ca; @applicantemail.com.
• If your application is being considered for further review you will receive an email from one of our HR team to set up a telephone interview
• Once the telephone interview is completed, if you are advanced to the next step you will have an in-person interview with one of our hiring managers
• Due to the high volume of interest, we regret that we are unable to respond to all applications.

Parts Town Canada , a division of Heritage Food Service Group of Canada is an inclusive and equal opportunity employer. If you require a disability related accommodation to participate in the recruitment process please inform us by email. We will accommodate your needs under the Ontario Human Rights Code. While we appreciate all applications, only those candidates selected for an interview will be contacted. We thank all applicants for their submissions.