Responsibilities:

• Manage Organizational Change Management in a leadership role for the Project.
  
• Lead a team of Change Management consultants on a large scale, complex, high profile and high risk project for OPS I&IT initiative.
  
• Ensures project deliverables meet clients' business requirements on time, scope and budget, with a focus on cost-effectiveness, efficiencies and compliance with OPS project management methodologies and frameworks.
  

General Skills:

• Leads organizational change management strategy development and planning.
  
• Ability to promote change management best practices and adherence to standard methodologies
  
• Demonstrated experience directing project teams to ensure project deliverables are delivered on time and adhere to government and ministry standards
  
• Extensive experience coordinating and monitoring project processes, and developing/communicating and training guidelines and procedures
  
• Resolves resourcing and inter-personal conflicts, negotiates changes to resourcing, ensures knowledge is shared among team members such as project objectives and deliverables are met.
  
• Proactively identifies potential risk events and issues before they occur so that proper mitigating strategies can be developed.
  
• Articulates and prioritizes issues and risks at senior executive levels and recommends mitigation strategies for decision makers.
  
• Establishes and participates in steering committee and stakeholder forums
  
• Provides, project, program, and/or portfolio reporting to multi-stakeholders at senior executive levels.
  
• Uses appropriate strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects – concept, definition, planning, implementation and close-out.
  

Desirable Skills:

• Knowledge and understanding of Organizational Change Management
  
• Knowledge and understanding of Project Management
  
• Knowledge and understanding of communication, training and stakeholder management principles, concepts, policies and practices
  
• Ability to identify conflict between project and functional areas and develops responses to successfully address conflict
  
• Ability to handle client relationships to manage expectations, provides updates as required, identifies potential conflicts between project and functional areas
  

Experience and Skill Set Requirements:

Must Haves:

• Lead the implementation of People and Change Management and Communications Plans, rewards and recognition, coaching and provide implementation advice to senior leadership across the OPS
  
• Advanced knowledge of organizational change management practices and the ability to coordinate implementation processes within the OPS-wide environment.
  
• Expert in stakeholder communication and mediation skills.
  
• Provide leadership, coaching and advisory/guidance to the OCM team
  
• Strong oral and written communication skills to prepare reports, presentations, learning programs/materials, briefing notes and recommendations to senior management
  

Skill Set Requirements:

Change Management Skills:

• Advanced knowledge of organizational change management practices and the ability to coordinate implementation processes within the OPS-wide environment.
  
• Lead the implementation of People and Change Management and Communications Plans, rewards and recognition, coaching and provide implementation advice to senior leadership across the OPS.
  
• Have the ability to act as a change agent for a large-scale multi-year initiative by researching data and conducting change management analysis.
  
• Expert in stakeholder communication and mediation skills.
  
• Strong organizational skills to manage a high volume of communications and stakeholder engagement sessions.
  
• Knowledge of financial management framework and planning, budgeting and forecasting within large organizations is an asset.
  

Leadership skills:

• Provide leadership, coaching and advisory/guidance to the OCM team
  
• Have demonstrated knowledge of project and organizational change management methodology and practices to assist with project planning components
  
• Ability to analyse a range of information impacting the successful implementation of large-scale initiative by reviewing and commenting on corporate policies to ensure that the needs of OPS are addressed.
  

Interpersonal, Influencing and Communications Skills:

• Strong interpersonal and relationship management skills to establish working relationships, influence and support promotion of the project.
  
• Strong oral and written communication skills to prepare reports, presentations, learning programs/materials, briefing notes and recommendations to senior management.
  
• Strong presentation and persuasion skills to explain and help promote initiatives to various stakeholders.
  
• Have consultation and mediation skills to consult with managers across the OPS on various types of I&IT portfolios, programs and projects; to gain support for program initiatives; and to provide guidance/advice in relation to business transformation, change management and communication.
  
• Strong computer skills / MS office and collaboration tools.
  

Analyzing/Problem-Solving Skills:

• Have the ability to support the development of branch policy/program options, recommendations and solutions that encompass a range of considerations.
  
• Have the ability to support and coordinate the quantitative and qualitative research and analysis of Ministries' needs and to support the development of programs, policies, training, processes, tools and standards.
  
• Have the ability to support /conduct research, analysis and assessment of program issues and impacts.
  
• Able to conduct risk assessments and provide effective advice and guidance to branch senior management to resolve issues.
  
• Have the ability to review results of performance monitoring, support the analysis and assessment of the effectiveness
  

Technical Skills:

• Knowledge of organizational change management principles.
  
• Knowledge of communication, training and stakeholder management approach and strategies.
  
• Knowledge of I&IT business concepts, principles and emerging trends in the I&IT business environment affecting IT client business needs across the OPS.
  
• knowledge of program/policy theory, principles, business practices, methods and tools to provide project leadership for the design and development of program solutions.
  
• knowledge of I&IT portfolio, program and project methodologies and related frameworks, processes, practices, techniques and tools to plan and coordinate OPS-wide business transformation initiatives dealing with I&IT portfolio, program and project delivery.