Operations Coordinator – Rome Transportation Inc.

The Role:

Are you someone who thrives on finding solutions and enjoys being at the heart of the action? As an Operations Coordinator, you'll be the key player in our logistics team, working closely with Sales Executives to manage transportation requests and ensure smooth shipping operations from start to finish. We're looking for conscientious self-starters who are analytical, proactive, and love working with a team. If you're someone who enjoys thinking on their feet and ensuring everything goes according to plan (or adjusting when it doesn't), this position is for you! Join us, and become an essential part of a dynamic and fast-paced logistics process with Rome!

About Rome:

Founded in 2000, Rome is a third-party logistics (3PL) company that provides customized solutions to help companies and carriers optimize their supply chain operations and dramatically improve service, rates, and speed to market. With offices in Kitchener, London, Toronto, Pickering, and Winnipeg, we are currently undergoing rapid growth and the opportunities to expand your career at Rome are limitless. Our success is the success of the people around us, and our culture is what makes Rome a fun and rewarding place to work. We offer a small, collaborative team environment with continued goals of growth, learning and a few laughs. You'll have the supportive team to help you reach your full potential.

This is an in-office position: Monday - Friday, 8:30AM-5PM

You Will:

• Plan and coordinate freight shipments with our carrier partners using phone and email.
• Build strong, genuine relationships with carriers built on a foundation of trust and camaraderie.
• Enter orders into our systems, track, and trace shipments, and work collaboratively with the team to ensure customer needs are met.
• Work closely with the Sales and Operations teams to deliver exceptional customer service to clients.
• Provide quotes and negotiate terms with customers and carriers.

You Have:

• A post-secondary education in relevant field or relatable industry experience
• Is familiar with various software's including CRMs
• Comfortable with Microsoft Office programs such as Microsoft Excel, Outlook & Word
• Advanced organization and time management skills
• An analytical mindset with a firm understanding of current and future market trends.
• Strong attention to detail.
• The willingness to learn the ins and outs of a niche industry.
• The ability to connect with people.
• A determined mindset with a go-getter team attitude.

Work Perks:

• A small, supportive team environment.
• Comprehensive benefits plan/GRRSP contribution match
• Career growth opportunities with Leader in Training programs
• Paid vacation and personal time off
• Quarterly social events (BBQ's, Jays games, etc)
• Professional development opportunities
• Certified as one of the top 50 Best Workplaces™ in Canada for 2023!
• A healthy work-life balance
• Company culture that fosters genuine camaraderie

Rome Logistics Group is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please let us know. Rome Logistics Group is an equal opportunity employer.