Manager of Business Development

SysGen Solutions Group is a fast-growing, award-winning company that believes building the best experience for our employees and clients is what makes a company great. We are a group of hard-working, friendly people focused on disrupting the I.T. industry by continually elevating the I.T. experience.

Manager of Business Development is a strategic leader responsible for driving the expansion of business opportunities, increasing revenue, and enhancing market presence. This role requires a dynamic individual with a strong background in strategic planning, market analysis, and relationship management. The Manager of Business Development will work closely with cross-functional teams to develop and execute strategies that align with the company's long-term objectives.

Perks & Benefits – What's in it for you?

• Professional Training: Paid-for courses to meet your career development goals.
• Distinctive Compensation Program: The base salary and variable compensation program give you the ability to drive your annual income.
• Culture of Health & Wellness: We believe that work-life balance is important – when you have time to refresh with family and friends you are more energized and engaged in everything you do.
• Diversity & Inclusion: Collaboration & Relationships are two of our Guiding Principles because we know the energy and ideas that are generated when diverse experiences and talent work together toward solutions.
• President's Club for ALL Employees: SysGen recognizes employees from every department who go above and beyond with an all-expenses-paid trip to a fun destination. Last time it was Mexico!
• Unique Double Dip Program: Double your vacation time with a payout option at the end of the year!
• Group Benefits plan: Comprehensive plan to cover you and your family's needs.
• Award-Winning Culture: We invest in our people and drive innovation. Here are some of our awards:
  • Canada's Top 100 Small & Medium Employers (2018, 2019, 2021, 2022)
  • Alberta's Top 75 Employers (2017, 2018, 2022)
  • Canada's Top Growing Companies by The Globe and Mail (2019 & 2021, 2022)
  • CDN Top 100 and CRN MSP 500 awards (2015-2021)
  • Top Managed Services Provider by Channel Futures (2022, 2023)

Key Responsibilities:

• Lead and manage the business development team, setting clear objectives and performance targets
• Drive the company's growth objectives by meeting or exceeding established performance metrics, revenue targets, and key business milestones
• Oversee business development staff to build a high performing team. Responsible for hiring decisions, training, mentorship, and development
• Create plans and strategies for developing / commercializing the Sales units to achieve the company's overall technology sales goals while maintaining the delivery of quality solutions
• Lead the exploration and development of new business opportunities, partnerships and customer segments.
• Set clear expectations for team performance, monitor progress, and provide constructive feedback to drive individual and team accountability to Key Performance Indicators
• Work with Operations leads to ensure strategic initiatives are integrated into daily operations. Monitor and evaluate the effectiveness of implemented strategies, adjusting as necessary using data for decision making. Work closely with the President and other management to align operational objectives with overall company goals
• Maintain clear and honest communication about progress, challenges, and results with stakeholders, providing regular updates and detailed reports
• Provide detailed and accurate sales forecasting and performance reporting
• Utilize data and analytics to inform strategies and decisions, ensuring that all initiatives are aligned with the overall business goals and deliver measurable results
• Understand client needs and market trends to provide tailored solutions and drive client satisfaction
• Prepare and present reports on growth performance, market trends, and competitive landscape to senior management
• Identify opportunities for process improvements and implement solutions that enhance efficiency, productivity, and profitability
• Create & drive an innovative approach to business development with continuous improvement in systems, services, processes and standards
• Working with business development team to engage in high-level negotiations to increase revenue and build strong relationships with clients
• Collaborate with marketing, product management, and operations teams to align growth strategies with company initiatives
• Provide regular performance feedback, recognition, and conduct performance reviews
• Represent the company at industry events, conferences, and networking functions
• Travel may be required throughout SysGen's geographical area (Alberta & BC) based on business needs and client interactions

Knowledge and Skill requirements:

• 8+ years' experience in business development and growth strategy with a minimum 5 years' in a managerial role
• Bachelor's degree in business administration, marketing, or a related field.
• Ensure team develop a mixed sales funnel of short-term, mid-term and long-term prospects that align with SysGen's ideal client
• Experience in managing high-value sales cycles and key accounts
• Proven track record of successfully developing and executing growth strategies
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in vendor events
• Strong problem-solving skills to navigate complex business challenges
• Foster a collaborative and high-performance culture within the team
• Proficiency in CRM software, business intelligence tools, and Microsoft Office Suite

SysGen employees are guided by our 8 Guiding Principles:

Collaboration Communication

Consistency Expectations

Innovation Integrity

Relationships Responsibility

SysGen follows the principles of equal opportunity, diversity, and inclusiveness regarding our hiring and promotion procedures.