Company Description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Job Description

Applications are invited to the position of Director, Clinical Services, Laboratory Services at William Osler Health System (Osler), a hospital system which includes Brampton Civic Hospital, Etobicoke General Hospital, and Peel Memorial Centre for Integrated Health and Wellness. Serving 1.3 million residents of Brampton, Etobicoke and surrounding communities within the Central region and nationally recognized for its commitment to patient safety, Osler is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. Osler will also play a critical role in the development of Ontario's next net-new Medical School, in partnership with Toronto Metropolitan University (TMU), and as part of its transition to an Academic Health Centre. With an annual budget of $1.2B, Osler offers a wide range of health services, with high quality care provided by skilled, professional, multidisciplinary teams. The hospital is frequently named one of Greater Toronto's Top Employers and is recognized as one of Canada's Best Diversity Employers.

70 percent of medical decisions made by Osler's physicians rely on the diagnostic tests carried out by Osler's Laboratory Services team. Laboratory services plays a critical role in informing diagnosis and treatment decisions. Osler's laboratories use cutting-edge technology. With their new Advanced Diagnostics program, laboratory physicians now use next-generation gene sequencing to examine the DNA changes that cause cancer. The technique helps them prescribe therapies tailored to treating each individual's cancer.

Reporting to the Vice President, Clinical Services provides strategic leadership for the delivery of the Laboratory Services program. By prioritizing requests effectively, ensuring that the department meets its critical role as the hub of the hospital, and by working in partnership with the Corporate Chief and Medical Director the Dyad, the Director will provide overall leadership and accountability for lab service delivery. Recognizing the importance of strong, collaborative relationships with all hospital partners, the director balances competing priorities while fostering trust and cooperation. The Director is adept at leading teams through transitions, guiding the department toward stability and success, and identifying opportunities for continued growth and innovation.

Qualifications

The ideal candidate, is a strong yet understanding leader who excels in navigating the complexities of hospital operations, particularly in the high-stakes environment of laboratory management. With a minimum of eight years in a clinical acute care setting, they excel at creating efficiency across multiple functions, and is a proven change agent and process improver. Known for a hands-on approach, they aren't afraid to roll up their sleeves, and get familiar with the day-to-day operations of the department. Adept at managing diverse stakeholders and fostering collaboration at all levels, they can gain trust and buy-in to consistently deliver transformative results, aligning operational practices with the Osler's strategic vision. Innovative and curious about technology, the ideal candidate is not afraid to get creative, and can translate a vision onto an actionable plan to further grow the laboratory services.

• Master's degree in health administration, business administration or equivalent
• Minimum eight years of experience in a clinical acute care setting with at least five years significant related management experience required
• Licensed and in good standing as a Regulated Health Professional in Ontario preferred
• Knowledge and experience working within the Canadian or Ontario Health Care system, especially strong understanding of legislation, funding models and Ontario Health Teams
• Knowledge and applied experience working with unions
• Experience coaching and mentoring staff
• Experience in change management and/or process improvement
• Experience with hospital automation and digital technology solutions preferred
• Demonstrated ability to work within an integrated health system
• Demonstrated ability to strategically and tactically develop, evaluate and implement sophisticated programs and initiatives
• Demonstrates ability to create and support a welcoming environment that promotes and embeds practices in equity, diversity and inclusion
• Outstanding interpersonal and communication skills with a history of building constructive and effective relationships and gaining credibility across disciplines, divisions, departments and programs
• Strong change management skills
• Strong leadership skills and a transformational leader who is strategic, as well as able to lead program operations
• Strong commitment to quality and safe patient care
• Superior presenter and strong writing skills
• Strong budget management skills and high degree of business acumen with the ability to create business plans
• Strong human resource management skills with the ability to deal with conflict and negotiate
• Superior critical thinking skills and able to solve complex problems and strong analysis skills
• Demonstrated commitment to continuing education
• Proficiency in Microsoft Office
• Ability to travel between Osler sites on a regular basis
• Provide direction/guidance to managers and administrative assistant, and other staff within the program
• Offer potential solutions to complex issues in system, process and practice
• Role model professional and ethical behavior at all times
• Clearly articulate role expectations of direct reports and provide regular feedback
• Influence change and adoption of best practices across the corporation and penetrate and facilitate practice change at the individual unit level
• Demonstrates Osler's Values of Respect, Service, Excellence, Compassion, Innovation and Collaboration

Additional Information

Hours: Hours: Currently days, Monday to Friday (subject to change in accordance with operational requirements)

This role is Onsite First: Roles that frequently support direct patient care and have
dedicated hours when they are available to patients, team members and/or other partners.

Annual Salary:
Minimum: $146,445.00
Maximum: $183,046.50

Application deadline: October 30, 2024

For external candidates, exploring this opportunity further in confidence, please submit your resume and letter of interest online at https://careers.odgersberndtson.com/en-ca/29830. For further information, please contact Camille Petitti, Engagement Manager, at [email protected]

#LI-LM1

#SJ1

Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.