Scope:

• The Office of the Public Guardian and Trustee (OPGT) requires a Senior Software Developer – ETL to perform activities for interfacing the new Dynamics 365 solution and data warehouse with internal (OPS) and external systems as a member of the integrations team made up of internal and vendor staff.
  

Assignment Deliverables:

As a member of the integrations team, the person will be responsible for integrating the new Dynamics 365 solution and data warehouse and internal (OPS) and external systems as a member of the integrations team made up of internal and vendor staff. A high-level list of deliverables for the integrations team follows:

These deliverables will require:

• Design, development, and execution of test plans, cases, scripts, and test data based on functional and technical specifications to validate solutions. This includes creating and maintaining a full test plan, testing procedures, an associated library of test cases and scripts, test data (e.g., manufactured, obfuscated), and maintaining full traceability from the test plan through cases.
  
• Perform manual and automated testing to validate system /integration functionality and performance.
  
• Collaborate with stakeholders to ensure proper integration of tests into the continuous integration/continuous delivery (CI/CD) pipeline.
  
• Provide analytical, development, and testing support and execute project level testing of the applications and solutions.
  
• Plan and execute data migration activities, ensuring various systems integration from external/internal sources to Microsoft Dynamics Customer Engagement and Finance & Operation.
  
• Verify the configuration, tuning, and optimization of Dynamics 365 applications to ensure seamless integration with other external/internal enterprise systems.
  
• Analyze and optimize the performance of the system integration.
  
• Provide functional guidance to CRM users through documentation, training sessions, and the resolution of system issues.
  
• Perform data validation tasks such as to validate the extracted/imported data to ensure its accuracy, completeness, and consistency. Help with identifying and resolving data quality issues.
  
• Develop processes for transferring data and files between internal and external environments via network, sFTP, APIs, Microsoft Power Platform, Logic Apps.
  
• Develop processes for encryption and decryption in an Azure environment.
  
• Perform testing and quality assurance related tasks such as to conduct thorough testing to verify the accuracy and integrity of the data manipulated in interfaces. Define test cases and address any issues or discrepancies that arise during the testing phase.
  
• Document the processes developed.
  
• Other duties as assigned.
  

Experience and Skill Set Requirements:

Must Haves:

• 5+ years working experience of Microsoft (MS) Azure Cloud technology especially MS Dynamics 365 Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) applications such as Customer Engagement and Finance & Operations, PowerApps, Power Automate and Power BI, Data Factory and Data Pipelines.
  
• 5+ years of proven working experience in integrating various data sources and systems, both on-premises and in the cloud, using Azure ETL services or other ETL tools.
  
• 5+ years of experience working on, preferably leading, testing teams and efforts.
  
• In-depth knowledge of integration technologies commonly used with Dynamics, such as DataVerse, Data Entities, and APIs.
  
• Understanding of data pipeline architectures, Azure workflow orchestration tools, and concepts related to data ingestion, transformation, and movement.
  
• Proficiency in Azure Data Factory, Azure Synapse workspaces
  
• Strong SQL skills and experience working with Azure SQL Databases and Dataverse; good understanding of Azure storage concepts and technologies.
  
• Proficiency in Azure-specific scripting using PowerShell or Azure CLI, .NET, C#, Power Platform, Logic Apps
  
• Expert proficiency with data manipulation languages (T-SQL, PL/SQL), data definition languages, physical database design, data modeling, query performance analysis & tuning
  

Nice to have:

• Azure cloud certifications (e.g., Azure Administrator, Azure Developer, Azure Data Engineer, Azure Database Administrator)
  
• Knowledge of integration technologies commonly used with Dynamics, such as DataVerse, Data Entities, and APIs.
  
• Experience with continuous integration/continuous deployment (CI/CD) processes around DevOps, data workflows, Synapse workspaces.
  

Skill Set Requirements:

General Skills and Experience:

• Expertise in data transformation techniques, aggregation, enrichment, and normalization using Azure cloud technologies.
  
• Understanding of data governance principles, data privacy regulations and experience working with high-sensitivity data, and knowledge of best practices for data security and compliance in Azure.
  
• Ability to monitor and troubleshoot integration processes and implement efficient data processing techniques in Azure.
  
• Expertise with Microsoft Power Platform, Logic Apps.
  
• Familiarity with version control systems (e.g., Azure Repos) and collaboration tools (e.g., Azure DevOps) for managing code, tracking changes, and collaborating with team members.
  
• Experience with SQL Server Management Studio, Azure data management tools, XRM toolbox, data modeling tools (ERWIN or PowerDesigner).
  
• Familiarity with data warehousing concepts and experience working with Azure Synapse Analytics.
  
• Experience with PowerApps platform, Power Automate, Dynamics CE and F&O
  

Microsoft Dynamics 365 CRM & ERP Applications and Azure Cloud Experience:

• Demonstrated experience of Microsoft (MS) Azure Cloud technology especially MS Dynamics 365 Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) applications such as Customer Engagement and Finance & Operations, PowerApps, Power Automate and Power BI, Data Factory and Data Pipelines.
  

Data Manipulation Skills and Experience:

• Demonstrated experience with ETL development, data pipelines, workflow orchestration and data ingestion, transformation, and movement.
  
• Demonstrated experience in integrating various data sources and systems, both on-premises and in the cloud, using Azure ETL services or other ETL tools
  
• Demonstrated experience with data manipulation languages (T-SQL, PL/SQL), data definition languages, query performance analysis & tuning.
  

Testing and Quality Assurance:

• Demonstrated experience of creation and execution of test cases, test scripts, and test data based on functional and technical specifications.
  
• Maintain comprehensive testing documentation, including test plans, test cases, test results, and defect reports and ensure all documentation is up-to-date and accessible to relevant parties.
  
• Identify potential risks related to testing and implement mitigation strategies.
  

Communication Skills:

• Ability to effectively communicate complex technical information to non-technical stakeholders.
  
• Ability to work collaboratively with cross-functional teams.
  
• Strong interpersonal skills to build relationships with stakeholders.