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Field Service Tech

Digital Business Systems Inc. - 3 emplois
Kanata, ON
Télétravail
Temps plein
Expérimenté
Avantages pour l'entreprise
Modalités de travail flexibles
Programme de primes et d'incitations

Invest In Yourself & Grow With Digital Business Systems Inc.

If you want to work for one of Canada's largest office printer/copier supplier, get access to world-class training, and develop your natural skills, with competitive earnings, we want to hear from you! Digital Business Systems is currently interviewing high-potential candidates to join our team. Every day, we'll teach you something new to maximize your earning potential and earn a competitive base salary with Bonuses.

Why Work With Digital Business Systems

  • You'll have immediate high earning potential, plus performance-based incentives

  • You'll get career growth opportunities and ongoing professional development

  • Develop and sharpen your professional and technical skills with world class training

  • Enjoy a flexible work environment once you're fully trained and producing great results

  • Join a high energy, empowering culture

Daily Responsibilities & How You'll Succeed

  • Install printers and provide technical assistance with computer software pertaining to printer installations

  • Resolve issues for clients via phone, in person, email, or remote login

  • Recommend hardware and software improvements for optimal printer functionality

  • Track customer issues and resolutions

  • Qualifications:

  • Previous experience in IT required, preferably knowledge on printer installation

  • Strong troubleshooting and critical thinking skills; willingness to learn

  • Printer/copier and laptop/desktop experience, technical training, or equivalent combination of education and technical experience.

  • Knowledge of using diagnostic tools, service aids, and product schematics, to assess and resolve equipment and system failures

  • Ability to maintain and complete accurate record keeping and processing of paperwork.

  • We work in a team and you will have remote support, but you must be able to work independently when on customer location

  • Vehicle for printer transportation, phone, and laptop provided - must have valid driver's license. You will be required to travel. Although most of the job will be in Ottawa/Gatineau - sometimes you may be asked to go to Cornwall or Kingston for example.

  • Travel expenses will be covered (ie. company car, gas and insurance)

Requirements (if you've got these, we want to speak with you)

• Valid driver's license (we provide a vehicle)

• Excellent people skills! You love meeting new people and can easily establish relationships

• You've got computer skills (MS Office, Excel, Outlook, Word, PowerPoint, etc.)

• A College diploma or University degree would be great but are not required

• Previous technical experience with printing and IT or a recent graduate with technical experience

• English fluency is mandatory, and you must be eligible to work in Canada

We thank all applicants for their interest, but only those selected for an interview will be contacted.

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