Company Description

Fairmont Hotel Vancouver, known as the ‘Castle in the City', with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project. With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world class cuisine. Join our team and welcome our guests to extraordinary experiences at their home away from home.

Job Description

Bartender- TEMPORARY

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

This is a temporary role starting October 11, 2024 until January 1st 2025.

Shifts are Tuesday through till Saturday, starting at 17:00 until 23:00.

Our Culture & Benefits:

• An inclusive, empowering, and positive company culture where we place people at the heart of everything we do
• The opportunity to have fun at work, alongside passionate hospitality professionals who strive to make the world a more welcoming place
• A competitive rate starting at $21.16 per hour.
• A complimentary meal during your shift through our Colleague Dining Program
• The opportunity to work in a luxury hotel environment and a Vancouver heritage building with a historic legacy dating back to 1939
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Consistently offering thoughtful, professional, and proactive guest service
• Having full knowledge of beverage lists and promotions, menu items, garnishes, and preparation methods
• Assisting guests with menu items in an informative, engaging and helpful way
• Mixing drinks and craft cocktails to standard while controlling and monitoring inventory
• Actively seeking dietary restrictions and allergies from guests and communicating to kitchen staff accordingly
• Handling guest concerns swiftly and graciously, offering a remarkable recovery and a commitment to always improve
• Ensuring service essentials, quality and service standards are met throughout the guest experience, from arrival to departure
• Setting up mise en place, side stations, bar and bar settings according to standards
• Supporting colleagues during service to ensure a consistent guest experience throughout restaurant, including running food, refreshing beverages, and clearing/resetting tables when needed
• Setting furniture in bar and lounge area in consistent, clean, and inviting way
• Ensuring accuracy in billing, promotions, and loyalty program offerings
• Following all safety and sanitation policies when handling food and beverage
• All other duties as assigned

Qualifications

Your experience and skills include:

• Service focused personality is essential with at least one year experience bartending in a high-volume, upscale restaurant
• Previous experience in a luxury hotel environment preferred
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong communication, interpersonal and problem-solving skills
• Proven ability to multi-task and manage multiple priorities at once
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Highly responsible and reliable with impeccable grooming and professionalism
• Knowledge of wine, spirits, beer, cocktails, and specialty coffees
• Current Serving It Right Certification
• Ability to speak and understand English with professional working proficiency
• Ability to work flexible schedule, including weekends, holidays, evenings, and rotating shifts
• Legally eligible to work in Canada (the Hotel is unable to assist applicants in obtaining Canadian work authorization)

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30lbs
• Frequent kneeling, pushing and pulling
• Occasional ascending or descending ladders, stairs and ramps
• Proven ability to carry three entrée plates or more at one time

Additional Information

Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS