Join the team that is building a trusted internet for Canadians! CIRA may be best known for managing the .CA domain but our impact reaches far beyond that. We're at the forefront of advancing cybersecurity technologies and leading projects that improve the digital experience for users across Canada and the world. Our broad scope of activities is driven by one central goal: to strengthen and secure Canada's digital landscape.

By joining our team, you'll have the opportunity to make a meaningful impact, ensuring that the internet remains open, safe and accessible for everyone!

Who you are:

Reporting to the Director, Planning and Risk, you will work directly with business units to identify business needs, solution design, implementation, and support. You will be integral to enabling company-wide initiatives, facilitating the elicitation and documentation of business requirements which will include in-depth analysis and process modeling. You are passionate about optimizing, innovating, and enabling change!

What you'll do:

• Act as the conduit liaison between the business, strategy, initiatives, and operations across CIRA including the internal IT team. This role is integral to reaching CIRA's goal of scaling and optimizing the ways we work.

• With an understanding of CIRA's strategic objectives and priorities, work with stakeholders to support the gathering of requirements of the end state vision using a variety of techniques, including interviewing, facilitated sessions, surveys and documentation review.

• Lead the analysis and recommendations of CIRA's Collaboration and Information Management program. This program entails establishing updated adoption of internal information systems such as SharePoint, Confluence, establishing information management disciplines and establishing standard tools across the organization. Organizational Change Management is an important element of this program.

• Develop requirements and analysis documents utilizing a variety of conceptual and logical process/data modeling techniques including business process models, data flow models and workflow models. Re-engineer business processes based on business and stakeholder requirements, using appropriate modelling tools (e.g. case modeling techniques, workflow modeling, business process modeling, user stories).

• Identify opportunities to improve efficiency of business processes and increase adoption and integration of applications.

What you bring:

• Minimum of 10+ years demonstrated experience as a business analyst or equivalent and experience in business process requirements, analysis and process management methodologies and approaches.

• Experience leading and influencing transformational change.

• Understanding strategy with proven ability to advance initiatives.

• Experience in testing including knowledge of test strategies, plans and execution.

• Assisting in designing workshops and facilitating groups and work team sessions to gain input from key contributors.

• Knowledge of information management design and best practices.

• Experience with developing and delivering training for cross-functional teams.

• Level of education, training and experience equivalent to an undergraduate degree in Business Administration, Computer Science or equivalent.

Who we are:

At CIRA, we're driven by a passion to make a positive impact on Canada's digital future. We're not just asking, ‘What more can we do?'—we're actively exploring new frontiers to enhance and secure the internet for all Canadians. Our recognition as one of the National Capital Region's Top Employers for eight years is a testament to our vibrant culture. We believe in fostering an environment where collaboration and candour are second nature and where diverse perspectives are integral to our success, because we know that great ideas come from everywhere. If you're passionate about innovation and ready to make a difference in a dynamic field, join us and help shape the future of the internet!

CIRA embraces a blend of remote and IRL in-office work to keep our team connected and engaged. Our Ottawa headquarters is a hub for regular events and social activities that bring our team together, encouraging a strong sense of community within our organization. No matter where you work from, you'll always feel part of our vibrant team and our shared mission.

For any accommodations during the recruitment process, please contact us at [email protected].