Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose

Joining the Canadian Mental Health Association – Peel Dufferin Branch means you'll be part of something meaningful. For starters, we're honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we're committed to increasing awareness and addressing the stigma surrounding mental health. That's why we've made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

What We Offer

As a community-based agency, we're dedicated to the mental, physical, and social health of everyone – including our team members. That's why we're proud to offer a total rewards package that helps our team members balance their professional and home life. You'll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like health, dental, EAP and life insurance, we offer our permanent team members some unique perks that really stand out:

• 4 weeks accrued vacation (to start)
• Up to 18 paid personal days accrued per year, plus 2 flexible days each year
• HOOPP Pension Plan
• Ongoing professional development plus $250 annual funding for continuing education and certifications
• $250 annual allowance to invest in achieving your personal wellness goals
• Mileage reimbursement and car detailing for work-related travel
• Participation in the organizational pay for performance incentive program

We are looking for one Immediate Intervention Specialists to join our team!

Reporting to the Program Manager, BAC Multidisciplinary Team, the Immediate Intervention Specialist is the first point of client contact at CMHA PD and will determine how to best serve clients using a stepped care approach**. The position will complete all necessary assessments to better understand need, provide the appropriate immediate brief intervention and if required, develop a plan for additional services.

**Stepped Care approach is a system of delivering and monitoring mental health and addictions treatment so that the most effective, yet least resource intensive treatment, is delivered first, only “stepping up” to intensive/ specialist services as required and depending on the level of client distress or need.

We recognize the importance of allyship and the critical role allies play in affecting change. We encourage all qualified candidates to apply, however Black, African and Caribbean candidates will be prioritized at this time.

Status: Permanent full-time, 37.5 hours per week, evening hours and weekend may be required

Base Salary: $57,639.69 - $69,008.46 annually (Candidate qualifications will be considered when determining the starting salary)

Location: This position is based out of Brampton. Although we operate with a flexible workplace policy, staff are required to have office and/or community presence as per program and client needs.

Deadline to apply: October 2nd, 2024

What you will do

• Act as low barrier first response and front-line resource to the community; promptly respond to incoming phone calls in a “call center” like team environment, respond to in person walk in inquiries, email, or other means of contact.
• Assess and provide crisis support; make connection to crisis services when appropriate.
• Assess client's eligibility for relevant services, while prioritizing treatment, based on level of need using initial assessment and information obtained from client and collateral sources.
• Determine what intervention(s) clients would benefit from and ensure the appropriate mix, and intensity of services to allow for a stepped care approach where appropriate.
• Provide short term task-based interventions for clients who need immediate supports to alleviate any distress (e.g., financial applications, referrals to other community services, establish crisis plans).
• Provide single session 1:1 in person or telephone support for clients who will benefit from supports to alleviate any immediate distress.
• Facilitate groups as part of CMHA PD groups calendar, including the creation of new groups as needed and acting as a back-up facilitator.
• Contact with primary care at regular intervals to report clients' service initiation and communicate interventions and care plans.
• Work collaboratively with other Immediate Intervention Specialists to support organizational needs (e.g., volumes across all regions) covered by CMHA PD.
• Update all appropriate documentation within 24 hours of client contact, as required by CMHA PD policy and procedure.
• Work effectively and collaboratively within an interprofessional multidisciplinary team and ensure a stepped care approach is achieved.
• Participate in agency and community committees and workgroups as requested by manager.

What you need to join our team

• Post-secondary degree or diploma in relevant discipline (g., BSW, MSW, OT, RN)
• Being a registered and/or regulated health professional is an asset.
• Minimum 2 years of experience in the mental health and addictions sectors with a focus on assessment, brief interventions and short term supports.
• Expertise in community mental health and/or community based human services.
• Minimum of 2 of the following training and willingness to train up in 6 months:
  • Single Session
  • Cognitive Behavioural Therapy
  • Dialectical Behavioural Therapy
  • Motivational Interviewing
  • Acceptance and Commitment Therapy
  • Narrative Therapy
  • Trauma Informed Care
  • Virtual Care
  • Interprofessional Multidisciplinary Teams
  • Crisis Intervention Skills

• Demonstrated cultural sensitivity and ability to effectively work with Black, African and Caribbean communities.
• Demonstrated experience working within a multidisciplinary team and evidence of an understanding of the importance of partnerships and collaboration.
• Strong understanding of the current and historical health inequities experienced by Black, African and Caribbean communities.
• Demonstrated and practical understanding of anti-Black racism and intersectionality, and various barriers which affect diverse identities
• Intersectional understanding of current social realities and barriers experienced by BAC communities, from an anti-oppressive, anti-racist, feminist, self-aware and trauma-informed approach to practice is mandatory.
• Knowledge of local cultural programs and services to refer individuals and families from Black, African and Caribbean communities within the service catchment area.
• Being knowledgeable in a variety of evidence-informed treatment modalities including anti-Black racism, anti-oppression and other culturally sensitive approaches to intervention.
• Demonstrated cultural competence and ability to work with diverse groups as well as an understanding of social determinants of health and impact on vulnerable communities
  
• Skilled at engaging in matters that require sensitivity and empathy across a diverse community, excellent judgement, and discretion; ability to operate in a culturally sensitive and anti-oppressive framework

• Proof of administered full-series Health Canada approved COVID-19 vaccination prior to start date. If unable to be vaccinated for reasons relating to protected grounds under the Code, completed medical or religious exemption must be provided
• Valid Canadian driver's license and access to an insured automobile in good repair
• A satisfactory Vulnerable Sector Screening (Police Check) report

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you'll not only assist people who are struggling, you'll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.

Apply Now and EMPOWER your career

CMHA Peel Dufferin is an Equal Opportunity Employer.

We are committed to diversity and inclusiveness at our workplace and recognize the unique contribution every individual makes to the community.

We acknowledge that removing and reducing existing barriers and preventing new barriers is required in providing opportunities that foster independence, inclusion, and dignity for people of all ages, genders, cultures, and abilities. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Aboriginal, Indigenous, Metis and Inuit peoples, racialized groups/persons of colour, people with varying abilities, members of visible minority groups, LGBTQ2S+, those who identify as women, and other equity-seeking groups.

CMHA Peel Dufferin is committed to pay equity and right to equal treatment without discrimination in accordance with the Ontario Human Rights Code in all aspects of the workplace environment and employment relationship.

We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. When contacted for a job opportunity, please advise the HR Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process. We request that you provide your accommodation request as soon as reasonably practicable. Any information received relating to accommodation will be addressed confidentially. We thank all those who apply, but only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.