Who We Are

For more than 40 years, Versaterm Public Safety has defined the future of public safety software, delivering success to agencies, large and small, with an end-to-end ecosystem of solutions from community engagement to case closure. Versaterm's dedication to public safety is demonstrated by an unwavering commitment to customer satisfaction, development of innovative software solutions powered by advanced technologies, and a team dedicated to making a difference in the lives of those sworn to serve.

This is an exciting time for us! We're currently experiencing significant growth, with increased sales and installations of our public safety products. So join us as we continue to be innovative, focusing on creative, seamless solutions that allow our customers to focus on the communities they serve.

The Role

We are seeking a Quality Assurance Specialist to perform quality verification tests on our various public safety products, in accordance with the priorities and schedules defined by the Product Manager. Test functional web-based/cloud services and applications. Each project team will be comprised of the QA, Developers, Support staff, and a Project Manager who will closely deliver our solutions to our government clients.

Profile of the ideal candidate:

You should have experience manually testing web-based applications. You must be meticulous and driven. You must be comfortable writing test cases and have the tenaciousness to keep looking for bugs. You must be effective at prioritizing workload, balancing demands from multiple projects and ongoing prioritization of goals and objectives, as well as skilled at problem solving and expectation management. You are a curious individual who does not hesitate to ask questions. Ultimately, you understand the importance of undertaking repetitive tasks in an attempt to locate issues with the solutions and enjoy working alongside a dynamic team to resolve them.

What You'll Do

• Manually test development tasks created by the development and support teams
• Enthusiastically participate in team discussions, collaborate on problem-solving, and engage in an interactive and dynamic environment

• Develop test plans, design, and formalize test scenarios

• Keep knowledge updated on our software's latest features

• Coordinate with the team as needed on new features and replication of customer-reported defects

• Bring your technical expertise to analyze incidents raised by customers or management

• Accurately identify and communicate defects and systems enhancement requests to the development teams

• Install and validate application packages

• Manage test documentation and product changelogs

• Collaborate with developers, product managers and other QA-assigned personnel

• Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for secure

What You'll Bring

• Computer science degree, computer programming diploma, or other equivalent education
• Over 1 year of professional work experience in the testing field
• Experience working with a variety of Relational DBs such as SQL Server, PostgreSQL, IBM IDS (formerly Informix), or other large-scale RDBMS
• Familiarity with Linux
  
• A desire to work collaboratively in-office embedded with our development team

A Career With Versaterm

We support our employees in building their skill sets and defining their career paths. You'll have the opportunity to:

• Work closely with our client community to help them address real-world problems
• Have meaningful input into our direction and products
• Hold yourself to the highest standards, and take pride in your work
• Engage with teammates to foster knowledge exchange, mentorship, and constructive feedback, and
• Help protect and save lives by providing essential tools to public safety professionals, including 911 dispatchers, emergency responders, records staff, investigators, command staff, etc.

Some of Our Perks

• Competitive salary
• Comprehensive benefits package (Health, Dental, Medical, Vision)
• Group RRSP plan
• Starting three weeks vacation
• Compensated bus passes
• Company-hosted social events and activities
• Health and Wellness Stipend
• Access to LinkedIn learning
• Open-plan offices with standing desks

Equal Opportunity

Versaterm Public Safety is committed to building and supporting inclusion, diversity, equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact [email protected].