We're looking for a person who is self-motivated, has outstanding energy and ability to pursue leads, qualify business, and demonstrate “Excellence in Customer Service”. This is a perfect job for someone looking to join a winning team! Ideally, this person would have some previous experience in B2B (Business to Business) Telemarketing and experience in the Customer Service field. In this role, you will work exclusively with our team to build relationships with our key customers and support the sales team by setting up appointments for our sales team. You are the first point of contact and a critical piece of relationship management for our long-term clients.

Key Responsibilities

• Place outbound calls to new and existing accounts identifying opportunities, decision maker(s) and related customer service needs
• Educate potential clients on the features, benefits, and ultimate value of our all-inclusive office design services
• Maintain accurate opportunity and prospect information on Hubspot.
• Handle inbound, unsolicited prospect calls and convert them into sales
• Monthly sprints with regular high-volume outbound calling
• Marketing or pitching executives and owners of small, medium, and large companies.
• Desired Skills: Some knowledge of interior design and construction industry would be ideal but not necessary.
• Resilient personality who can handles objections and think on the fly
• Crafting engaging cold emails that help drive engagement

Required Experience and Skills

• Extroverted and loves speaking to people.
• 1-2 years' experience in B2B sales or telemarketing.
• Ability to take initiative, multitask, and remember details.
• Positive attitude towards delegation, peer reviews, and one-on-one meetings.
• Communicates through email, live chat and over the phone in a clear, concise, and friendly way.
• Excellent communication and listening skills.
• Computer literacy and proven ability to learn new software and technologies.
• Quick Learner, always willing to increase their knowledge base.
• Excellent team player who will lead when required and always works in the best interests of the team.

If you love people and want to make a difference in the workplace, we want to hear from you. Truspace is an energetic team of people who want to make a difference in our community by creating spaces that transform lives.

We believe that every space we create is an opportunity to provide positive change in the lives of our clients and our people. It's about ‘we' not ‘me' around here, a place where people find meaning, develop themselves, and provide for their families; and you have an entire team to support your goals. Asking for help when needed and rolling up your sleeves to assist someone else are two things we encourage from everyone who works here. It's an environment where it's fine to fail because together, we will find a solution. We build meaningful relationships and genuinely care about ensuring our clients and employees have an amazing experience with us.

Working with the team at Truspace is fun, productive, and challenging in all the right ways. We have a wonderful work environment and a team of dedicated, client-focused employees. If you love working with a smart, innovative team and appreciate lunches and celebratory donuts, we are the place for you - apply!

A little more information about our company:

Truspace is a corporate interior design and build firm. With its head office located in Edmonton, Truspace provides award-winning interior office design-build services in Vancouver, Calgary, Edmonton, and Toronto. We combine creative design practices with an established process to deliver sophisticated environments that have the power to inspire and transform.