FLS Transportation is actively looking for a Track & Trace Representative in Scarborough, ON.

Responsibilities :

• Track drivers from point of origin to destination ensuring that they are on schedule for pick-up and delivery appointments;
• Assist carriers with any issues or delays encountered throughout the shipment life cycle;
• Communicate issues or delays to the Operations Team and providing solutions whenever possible in order to maintain the highest customer satisfaction;
• Utilize our in-house programs and online outlets to provide our customers with the most up to date status, and process on-time order entries;
• Verify customer delivery requirements are being met in a satisfactory manner;
• Other duties and responsibilities as assigned by your supervisor.
  

Requirements:

• Minimum 1-year experience in the transportation/logistics industry;
• Demonstrated ability to stay current and accurately interpret industry trends;
• A true passion for sales and logistics - must be a self-starter, self directed, and highly motivated;
• Excellent organizational skills, with the ability to handle multiple priorities and deadlines;
• Excellent customer service, communication and computer skills (Microsoft Word, Excel, and data entry systems);
• Ability to positively influence culture and behavior and work effectively with all levels within the company;
• Career driven - this is not just a job but an opportunity to grow;

4 reasons why this is a great opportunity for the right individual:

• Product - We're the #1 3PL for cross-border freight between US and Canada and we're #23 on Transport Topics index of largest 3PLs in North America. Our services solve a real market need relative to the capacity shortage for freight carriers in North America. Our network of 54,000 carriers & 400,000 trucks is a great asset for our clients. Simply put, we solve a “must have” need.
• Market – The transportation industry is hot. The 3PL sector represents a $200B business that is expected to grow 21% in next 10 years. The market response to FLS has been phenomenal. We have a who's who roster of clients and we continue to hit new growth highs every year.
• People - Smart, fun and experienced. Our leaders know the business and care about culture and it shows in everything we do. We have a great work environment, great benefits, and solid opportunity for recognition and advancement.
• Plan – We're a profitable 33-year-old company that is backed by a motivated private equity firm. We have the audacious goal to grow from $500M to $2B over in the next 5 years through organic growth and acquisition. We're driven by a solid foundation and favorable market conditions.