We are a marketing consulting firm that strives to create significant business results for many of Canada's leading organizations. Our consultants are pragmatic, organized and problem solvers who provide insights from a variety of industries, to manage and be a catalyst for positive change in organizations.
Are you a go-getter with a passion for making connections and driving results? Do you thrive in a fast-paced environment where every interaction is an opportunity to shine? If so, we want you to join our team as a Sales Representative for our Client TELUS Communications.
Job Description:

• Communicate effectively with customers.
• Demonstrate excelling direct selling technique by engaging customers and providing product knowledge.
• Respond to customer inquiries, research, resolve, and follow up on customer issues.
• Assess customer needs and provide appropriate recommendations and solutions.
• Maintain and update customer service database appropriately documenting all transactions and pertinent interactions.
• Pleasantly, and professionally work with customers to answer questions and de-escalate problems.

Requirements/Qualifications:

• Excellent communication skills, customer service skills, and superior interpersonal skills
• Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate environment.
• The ability to empathize with and prioritize customer needs.
• Effective problem-solving skills including decision making, time management & immediate prioritization of tasks as assigned.
• The zeal to work successfully in a team environment as well as independently.

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