Position: Logistics Specialist [Two Positions}

Reporting To: Manager, Logistics Operations

Location: Mississauga, ON

Start Date: Sept 2024

Cedric Millar Integrated Solutions and Our Culture

We are ethical and hard-working professionals that are passionate about providing integrated supply chain management solutions (along with supporting services) to manufacturers and shippers across Canada and the US.

Each member of our team plays an important role in executing best-in-class supply chain solutions with the very best in people, process, suppliers, technology, and business intelligence. As a 4PL provider, we continue to develop collaborative cost-effective solutions that create flow, consistent service and eliminate waste in a customer's supply chain.

We add value by providing a variety of services:

Strategic Freight/Supply Chain Management, Freight Logistics Services, Supply Chain Technology & Integration, Freight, Audit, and Pay Services, Dedicated/Fleet Management Solutions, and Consulting and Engineering/Analytics Services.

The Ideal Candidate

• Commitment to executional excellence and outstanding customer service.
• 2-5+ Years Logistics experience, preferably in a 3PL/4PL Logistics environment
• Expertise utilizing a variety of modes and equipment types (such as: Dry, Temperature Control, Specialized equipment, Dangerous Goods TL, LTL and IM).
• Excellent communication skills – customers, carriers, drivers, and Cedric Millar team
• Strong relationships established over years of working in the industry.
• Ability to source carriers and or solutions to meet customer requirements that meet the balance of rates and service .
• Experience using Excel, MS Office applications (i.e. Word, PowerPoint).
• Thrives in a busy environment with strong prioritization, organizational, and multi-tasking skills.
• Confidence in problem solving and finding amicable resolutions.
• Exceptional negotiation skills.
• Maintain ongoing relationships with customers and carriers
• Strong geographical expertise - understanding of US and Canada, mileage as it relates to the passage of time, including MTO/DOT regulations, spend governance, inclusive of transit time difference based on mode.
• Understand the key performance requirements and targets and consistently meet and exceed the delivery expectations are met, and service failures are proactively prevented.
• Skilfully use negotiation tactics in support of transportation strategy.

Responsibilities

• Execute daily operations activities such as planning and consolidation, dispatching to route sequence, proactively monitoring deliveries, track and trace, and adherence to delivery protocols based on customer requirements
• Integral team member who will interact primarily with Customer and Carrier for all operational needs
• Fosters strong relationships with the ability to address conflict, negotiate and reach resolution
• Planning and collaboration with core carriers, pool points and warehouse providers.
• Continued sourcing of carriers and warehouse space to ensure Cedric Millar customer's have access to capacity when needed.
• Sourcing of additional truck capacity for peaks or recovery situations
• Ensure compliance to procedures and processes are adhered to by all service providers.
• Document deviations and corrective actions to mitigate trending and recurring issues.
• Escalated contact for internal and external customers for issues and problem resolution.
• Consistent and professional communication when resolving issues with a sense of urgency.
• Resolve supplier invoicing discrepancies.
• Flexible hours are required to support business needs (outside of normal business hours).
• Participate in internal and external meetings.
• Actively contribute to continuous improvement initiatives
• Cross training for other accounts to support coverage and continuity
• Embrace and understand the technology in place to support the operations.
• Strong understanding of Cedric Millar service offerings to expand scope of business with current customers.

Soft Skills

• Strong analytical and critical thinking skills.
• Able to understand the impact of decisions on other disciplines.
• Excellent written and verbal communication skills.
• Excellent organizational skills and attention to details
• A proactive, “service-first” attitude combined with ability to work independently on projects with tight deadlines and minimal supervision.

Our Commitment to You

• An ethical and fair environment that is inclusive, high energy and best in class
• Training and a structured Onboarding to ensure you are set up to succeed
• Leadership, coaching and mentorship towards a rewarding carrier in Supply Chain
• The ability to participate in cross functional initiatives that will allow you to grow professionally and personally
• Competitive overall compensation package that includes paid time off, full benefits and bonuses
• An ongoing communication framework with senior leaders and company ownership
• A deep understanding of how your role supports the company's strategy, and how the company's strategy supports you

Cedric Millar is an equal opportunity employer and employs personnel without regard to race, ancestry, place of origin, color, ethnic origin, language, citizenship, religion, gender identity, sexual orientation, age, family status, disability, physical and/or mental handicap or financial ability.

While remaining alert and sensitive to the issue of fair and equitable treatment for all, Cedric Millar is committed to helping individuals with disabilities participate in the workplace and ensure equal opportunity to compete for jobs. If you require accommodation, please email [email protected] for further assistance. Please note this email address is intended for use only to request accommodation as part of the application process. Any other correspondence will not receive a response.