Position: Service Advisor(s)

Position Type: Fulltime Permanent

Location: Lloydminster, AB

Work Schedule: Monday to Friday and 4on/4off rotations available

Opportunity

Velocity Truck Centre Canada, formally known as First Truck Centre, has an exciting opening for two Service Advisors at our Lloydminster Alberta branch. The Service Advisor will contribute in one of Canada's best managed companies. Be a part of a team that takes trucking to the next level of quality and professionalism.

Compensation Plan

• Attractive Compensation: Competitive base rate (D.O.E.)
• Work-Life Balance: Generous accrued vacation time.
• Financial Security: Plan for the future with employer RRSP matching
• Comprehensive Benefits: Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs.

Primary Job Functions

• Greet customers, book appointments, write up work orders, and schedule repairs.
• Create estimates.
• Creating and maintaining invoices.
• Sell repairs and services recommended by the technician.
• Follow up with customers and keep them updated.
• Explain all work performed and charges to the customer.

Qualifications

• Great customer service both in person and over the phone,
• Exceptional communication skills both verbally and in writing.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple tasks at once.
• Confidence using computer systems, writing reports, and using scheduling tools.
• Self-starter and able to work in a fast-paced, detailed, and process-driven environment.
• Previous experience in the automotive or trucking industry is an asset.
• Minimum of a High School diploma is required

About us

Velocity Truck Centres Canada, encompassing First Truck Centre, P&R Truck Centre, Velocity EV provides unparalleled support through a range of services including sales, vehicle maintenance, parts, collision repair, and financing. Our brands include Freightliner, Western Star, Thomas Built, Autocar, and Trailers. We believe in living our values and serving our customers and employees through our brand pillars - Speed, Value, Trust. Velocity Truck Centres is expanding in Alberta and British Columbia, now boasting 18 branches. With over 100 branches globally spanning the USA, Mexico, and Australia, we value career growth and are looking for like-minded individuals to join our team.

For more information about Velocity Truck Centre Canada, please visit our website.

We are an equal opportunity employer.