Sustain Pod is an investment management company dedicated to helping sustainable businesses thrive. We provide strategic investments, advertising support, and HR assistance to promote growth and success in environmentally conscious companies. Join us in our mission to foster a greener future through innovative and impactful solutions.

Position Overview:

As a Marketplace Coordinator Intern, you will assist with managing and optimizing our online marketplace platforms. You will gain practical experience in e-commerce operations, data analysis, and marketing strategies. This internship is an excellent opportunity to develop skills in marketplace management, project coordination, and digital marketing within a fast-paced and sustainable environment.

Key Responsibilities

• Marketplace Management: Assist in the daily management of our marketplace listings on platforms such as Amazon and other relevant sites. Ensure product listings are accurate, up-to-date, and optimized for search.

• Data Analysis: Monitor and analyze marketplace performance metrics, including sales data, traffic, and customer feedback. Generate reports and provide insights to improve performance.

• Content Creation: Collaborate with the marketing team to create and update product descriptions, images, and other content to enhance product listings and attract customers.

• Customer Service: Assist in addressing customer inquiries, managing reviews, and handling returns or issues related to marketplace transactions.

• Market Research: Research market trends, competitor activities, and consumer preferences to support the development of marketplace strategies.

• Project Coordination: Support the coordination of special projects and promotional campaigns, including the setup and execution of sales events, product launches, and seasonal promotions.

• Administrative Tasks: Perform administrative tasks, such as maintaining internal documentation, SOP and email template creation, Account management & Escalation, Order management, tracking inventory levels, and updating marketplace schedules.

Requirements

• Currently pursuing a degree in Marketing, Business Administration, E-commerce, or a related field, or recent graduate with relevant coursework.

• Strong analytical skills, attention to detail, and proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Familiarity with marketplace platforms (e.g., Amazon Seller Central, eBay Seller Hub) is a plus.

• Excellent verbal and written communication skills. Ability to work effectively both independently and as part of a team.

• Strong organizational and time-management skills, with the ability to handle multiple tasks and prioritize effectively.

• Basic understanding of digital marketing principles and e-commerce operations. Experience with data analysis tools or content management systems is a plus.

• Willingness to learn and adapt in a fast-paced, evolving environment.

Second Bind values diversity and equity. The company aims to assist and facilitate the inclusion of individuals with disabilities, ensuring equal access to the opportunities and activities available in the company. Second Bind also recognizes its responsibilities and pledges to fulfill accessibility requirements for individuals with disabilities as mandated by the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodation, send an email to [email protected].

Benefits

• Gain practical experience in e-commerce, digital marketing, and marketplace management.

• Receive guidance and mentorship from our subject matter expert.

• Build connections and expand your professional network within the company and the broader industry.