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Assistant Manager

Hand & Stone Massage and Facial Spa 006 - 5 emplois
Woodbridge, ON
Temps plein
La gestion
Avantages pour l'entreprise
Programme de primes et d'incitations
BE THE DIFFERENCE and enjoy a successful career in Massage Therapy at Hand and Stone located at Major Mackenzie/Weston and Yonge/Elgin Mills
The Assistant Manager is the first face and voice of Hand & Stone Massage and Facial Spa for our clients. Responsible for warmly greeting clients in person and via telephone, booking appointments, file maintenance and selling memberships, service upgrades and products.
RESPONSIBILITIES
  • Warmly welcome clients upon arrival and on the telephone
  • Check in clients through booking system
  • Multi-task between answering phones, booking appointments and selling memberships, gift cards and upgrades
  • Promote health / wellness benefits of massage and skin care
  • Follow proper filing procedures / file maintenance
  • Maintain a professional and clean work environment and appearance
  • Various other duties
QUALIFICATIONS
  • Knowledge of or willingness to learn Microsoft Office applications, Spa Soft and basic cash / credit card transaction requirements
  • Outstanding customer service skills
  • Excellent personal appearance
  • Clear and concise verbal and written communication skills
  • Punctual and reliable

BENEFITS & PERKS
  • Competitive pay structure inclusive of commissions & bonuses
  • Steady clientele for RMTs and Estheticians
  • Flexible schedules to fit your life
  • In-depth orientation and follow-up in-house training (approved for CEUs)
  • All supplies provided just show up!
  • Spacious, well-stocked treatment rooms with state-of-the-art equipment
  • Uplifting team atmosphere