Company Description

At The Rimrock, it is our vision is to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike.

We welcome colleagues like an extension of our guests — individuals who travel from around the world to explore the Canadian Rockies. As an employee, you will live and work with a very diverse team in one of the most beautiful settings in the world, creating unforgettable memories on and off duty. Learn more at: https://www.rimrockcareers.com/career-opportunities

Job Description

Working as a member of the Event Services team, providing set up and service of guests' functions while ensuring excellent service levels and standards.

Duties and Responsibilities

• Set up, service, and tear down of a variety of functions for 5 to 500 guests.
• Perform a variety of duties including set ups, coffee service, bartending and meal services.
• Read Banquet Event Orders (BEO) for all room set up and food & beverage requirements.
• Lift, carry, and set up tables, chairs, stages, dance floors, and other furniture to BEO requirements.
• Ensure all coffee breaks/meals/meeting rooms are set up for the required time and to the proper standards.
• Assist with maintaining appropriate levels of dry goods and other items for guests' consumption.
• Ensure the proper maintenance and housekeeping of Banquet storage rooms, back spaces and functions spaces.
• Polish cutlery, glassware, and tableware.
• Collect cash, room charges and credit slips from guests for any individual charges for bar tabs or extra items ordered.
• work in other F&B outlets when required due to business/staffing levels.
• Attend regularly scheduled Event Services meetings.

Qualifications

• Completion of Grade 12 or equivalent
• Alberta ProServe Certification
• Able to meet the physical demands of the position
• Previous experience in banquet service is an asset
• Able to work effectively as part of a team in a fast-paced environment
• Able to successfully manage multiple tasks simultaneously
• Available to work a flexible schedule and long hours based on business levels
• Customer-service oriented

Additional Information

Job Perks & Benefits:

• Complimentary meal in our staff cafeteria each shift
• Access to Employee Travel Program
• Discounts on hotel Food & Beverage, Spa and Golf Memberships

Inclusion & Diversity

We want every employee to feel valued, appreciated, and free to be themselves at work and in housing. Banff National Park draws individuals from all around the world to visit, work, and live. Our location naturally fosters a diverse workforce and new employees can see themselves represented throughout the hotel, regardless of cultural origin, gender identity, religion, physical abilities, sexual orientation or age. As an organization, we know we can always strive to be better and intentional acts of inclusion are key to achieving our mission.