Cleo Consulting
Ontario, ON
Fermé
Les candidatures ne sont plus acceptées pour ce poste.
Assignment: RQ07616 - Software Developer - CRM - SeniorJob Title: MS dynamics 365 DeveloperRequisition (SS): RQ07616Start Date: 2024-07-08End Date: 2025-03-31Client: Government Services Integration ClusterOffice Location: 222 Jarvis StOrganization: Government Services Integration ClusterExtension # of Days: 167.00Ministry: Ministry of Public and Business Service Delivery (former MGCS)# Business Days: 190.00
Note: Candidate is required to work onsite 3 days per week
Must Haves:
- 5+ years of experience in Software developer
- Experience with Dynamics 365, Microsoft Power platform, and Azure solution design
- Experience with custom .Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.
Description
Responsibilities
- Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
- Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including tec General Skills
- Experience in programming and analysis; specialized CRM software package support at the specified experience level
- Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
- Experience in structured methodologies for the development, design, implementation and maintenance of applications
- Experience in design, code, test, debug and document applications
- Experience in the use of object and/or third generation language development tools
- Experience in one or more programming languages
- Experience in application design, latest design patters, deployment and troubleshooting
- Experience with relational and hierarchical database technologies
- Experience in the use of information retrieval packages using query languages
- Experience with one or more communications protocols
- Experience in structured methodologies for the design, development, implementation and maintenance of applications
- Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
- Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
- A team player with a track record for meeting deadlines CRM Software Development Skills
- Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation
- Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools
- Experience with middleware and gateways
- Expertise in specific tools for CRM software development Desirable Skills
- Knowledge and experience with programming Internet-ready applications
- Knowledge and experience in rapid application development (RAD) methodologies
- Knowledge and understanding of Information Management principles, concepts, policies and practices
- Experience with middleware and gateways
- Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
- Ability to provide post-implementation support and resolve any post-implementation technical issues
- Experience conducting design walkthrough sessions with project team
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
- Ability to provide user and system documentation as required
Evaluation Criteria:
Price (30%)
Technical Skills (30%)
- Experience with Agile methodologies
- Experience with Dynamics 365, Microsoft Power platform, and Azure solution design
- Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
- Working knowledge of both low code development and custom development on Dynamics 365
- Working knowledge with Dataverse design and development
- Working knowledge of development in Azure technologies
- Working knowledge of .NET, C#, JavaScript
- Working knowledge of DevOps, task boards, pipelines, etc.
Experience (30%)
- Experience with cloud platforms such as Azure, Dynamics 365, Power Platform
- Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
- Experience with custom .Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.
- Proficiency in all cloud service models: SaaS, PaaS, and IaaS
- Certifications in Dynamics 365 and Azure are preferred
- Experience with Agile methodologies including using kanban/task boards
- Extensive experience developing in Dynamics 365 Customer Experience (case management, Knowledge Management, Customer Service Workspace configuration) and power platform
- Experience with both low code development and custom development on Dynamics 365
Communication Skills (10%)
- Strong communication skills to prepare documentation, including but not limited to; reports, reviews, assessments
- Ability to present ideas and suggestions clearly and effectively and in a user friendly manner; maintain a high level of customer service to both internal and external clients
- Ability to communicate designs and development in clear and understandable manner