Note: Candidate is required to work onsite 3 days per week

MUST HAVE:

• 5+ years' experience in Business Analysis
• Consultation and relationship management skills to build sustainable relationships throughout the ministry in order to develop support for strategic planning, business improvement and innovation work
• 3+ years' experience in in Technology services

Description

Resource responsibility will include:

• Applying in-depth knowledge, concepts, and principles of performance measurement, process improvement and business analysis
• Collecting, synthesizing, analyzing, and using data as part of the performance measurement, and business case development for business improvements
• Leading and facilitating discussions and presentations to gather ministry program information recommend solutions
• Leading initiatives that will offer business improvements
• Partnering with stakeholders to develop an understanding of their business, foster and champion innovation
• Providing options, recommendations, and advice related to issues, opportunities, and challenges experienced by the practice
• Working in effective collaboration with OPS partners and with ministries

Experience and Skill Set Requirements

Business Analysis 30%

• You can identify opportunities to streamline, scale and continuously optimize initiatives considering the best available evidence
• You have led and facilitated structured workshops and discussions to gather information from ministry staff, partners and stakeholders
• You can evaluate, assess and provide strategic analysis of complex information and initiatives and prepare recommendations and solutions that translate business priorities into implementable actions
• You have played a lead role in the development of environmental scans, document analysis, and business cases, in order to identify trends and develop recommendations and forecasting tools for strategic planning and/or business improvement initiatives
• You are a strategic thinker that gathers information systematically, considering risks, factors and range of issues in order to develop strategic planning and business improvement recommendations
• Experience with Agile methodology within the Software Development Life Cycle is an asset.

Data, Analytics and Measures 25%

• You have led the development and implementation of performance measurement frameworks and indicators
• You can design and employ tools and processes to support colleagues and partners in identifying risk, assessing value and developing improvement initiatives
• You are skilled with data collection, analysis, and visualization tools and techniques (e.g., MS Excel, PowerBI)

Relationships and Influence- 20%

• Consultation and relationship management skills to build sustainable relationships throughout the ministry in order to develop support for strategic planning, business improvement and innovation work
• You have led/participated in consultation with cross-ministry partners, stakeholders, and external groups acting as subject matter expert
• You exercise good judgment and communicate effectively verbally and in writing, to maintain and build good relations with colleagues, partners and stakeholders

Problem Solving 10%

• You can design tools and processes to support colleagues and partners in identifying, assessing value and prioritizing strategic planning or improvement initiatives
• You have led business case development and/or process improvement initiatives in which you adequately assess opportunities, identify risks, and integrate performance measures
• You have risk assessment/management skills to determine the root cause of issues and create alternative solutions and mitigation and contingency plans

Facilitation and Communication 10%

• You have designed and facilitated workshops, meetings and sessions that bring groups to consensus.
• You have led working groups and committees involving multi-level ministry staff and stakeholders through open interactive discussion
• You have verbal and written communication skills to lead consultations with program areas, prepare and present options papers, business cases, and presentations and to provide advice and recommendations to senior management

Public Sector Experience - 5%

• Experience with Public Sector ITIL process including incident management, release management, problem management, support models, etc.
• Familiarity with the PMO Stage Gate process as implemented in Ontario Public Sector
• Experience with Service Ontario/Ministry of Government and Consumer Services business processes, gating procedures, project management requirements and business rules.