Senior Manager, People & Culture Operations

Who we are:

Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools, including digital cognitive assessments and mental health questionnaires, are used by healthcare practitioners treating mental health conditions, brain injuries, aging, and other patient populations throughout the world, as well as by leading researchers. To learn more about our organization, please visit www.creyos.com.

You will be part of a team that includes not just your typical SaaS business functions (Sales, Marketing, Customer Success), but also engineers, psychologists, business leaders, and even a world-renowned neuroscientist. We are proud to say that you will be surrounded by some of the smartest, enthusiastic, hard working and dedicated people that you'll ever meet (at least, that we've ever met!).

Who we are looking for:

At Creyos, we know that solving big challenges requires unrelenting resilience. We don't give up in achieving our goals. People who succeed at Creyos have a sense of urgency, a strong work ethic, natural curiosity, strong internal drive, and enthusiasm about growing a company… as well as a sense of humor. If this all sounds good to you, we invite you to join us!

This is a hybrid position based in Toronto, ON. The successful candidate lives in Toronto and will commute to our downtown Toronto office regularly.

Key responsibilities:

Reporting to the VP, People & Culture, your job responsibilities will include:

• Partnership: Building and maintaining strong relationships with people leaders, and employees, conducting regular check-in meetings, and providing guidance and coaching on all HR related matters.
• HR Expertise: Working closely with the VP, People & Culture to provide expertise and solutions related to performance management, employee relations, resignations, terminations, development and coaching, compensation, benefits, and organizational development.
• Employee Lifecycle Experience: Oversee daily operations of employee end to end lifecycle processes, including onboarding, offboarding (resignation, terminations), payroll, benefits, time/off and leave, and other responsibilities as assigned.
• Annual People Cycle Activities: Working with the People & Culture team to manage annual people cycle activities such the Growth & Performance Review and Compensation Review.
• Operations Optimization: Being a trusted resource for HR systems, data, policies, and processes to drive HR operational improvements.
• Office Operations: Working with the People & Culture team, ensuring smooth day-to-day office operations and a positive employee experience.
• Employee Engagement & Events: Organizing company social events and activities to support employee morale.
• Change Management: Leading change management initiatives and supporting organizational development efforts to drive a culture of high performance and continuous improvement.
• Hiring: Collaborating with the Senior Manager, Talent Acquisition to establish hiring needs and participating in full-cycle recruitment activities.
• Compliance: Ensuring compliance with government legal requirements throughout all human resource management processes.
• Project Management: Creating, executing, and delivering various projects to standardize and strengthen HR practices across the organization, as well as recommending new processes and initiatives.
• Performing other duties as required.

Skills & experience:

• 5+ years of experience as an HR business partner or HR Specialist / Generalist
• 2+ years of experience leading people
• University diploma specializing in Human Resources, Labour Relations, Psychology, Business or related field
• Experience working in start-up and/or early to mid-stage companies. Demonstrated ability to thrive in a fast paced and dynamic working environment. Consistent with all of our leaders, the readiness to roll up your sleeves
• Ability to handle sensitive and confidential information with discretion
• Very high attention to detail
• Excellent verbal and written communication skills
• Thorough knowledge of labor legislation and commitment to workplace compliance and standards
• Proficiency in using HR tools such as BambooHR or other HRIS / ATS tools
• Interest or background in healthcare technology

Some of the reasons people choose to join the Creyos team include:

• Grow through our career paths leading to more senior roles. We invest in the development of our team members, provide significant opportunities for growth and career advancement, and do everything we can to support one another to ensure individual and team success. This year, approximately 40% of our team members were promoted at least once to more senior roles!
• Recharge during our annual company-wide break and extra holidays. In addition to vacation and quarterly Personal Days, every year we take a company-wide break in December to rest and recharge. We also give team members two additional holidays off per year: U.S. Independence Day and U.S. Thanksgiving, which we celebrate as Brain Holidays. We want you to feel motivated and energized at work!
• Get access to comprehensive benefits. We pride ourselves on offering benefits covering medical, dental, vision, mental health, wellness and more.

Additional information:

Please note that in accordance with company policy, any successful candidate will be required to demonstrate proof of full vaccination against COVID-19. This is a hybrid role with time spent in our downtown Toronto office.

Creyos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, sex, sexual orientation, gender identity, and disability, or another legally protected status. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Creyos will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify our Talent Acquisition Manager directly and we will work with you to meet your needs.