IT Administrator
Longbow Advantage is an end-to-end warehousing strategy company that leverages real-time data to manage people, processes, and warehouses through The Rebus® Platform, and WMS (Warehouse Management System) consulting services purpose-built to expand and enhance warehouse technologies.
We take a holistic approach to warehousing strategy, understanding that technology is only one piece in the solution process. Our warehouse experts work with customers to understand challenges and goals, developing a recommendation that is aligned to the customer's business objectives and supply chain initiatives.
What to expect
Reporting to our IT Manager, the IT Administrator would be responsible for the design, implementation, monitoring, security, and maintenance of cloud and Co-location IT infrastructure, including cloud data center and networking space, virtual servers, storage infrastructure, networking components and routing.
You would also be responsible for helping in the provisioning of new equipment, as well as providing internal technical support to the different teams within Longbow.
This position is preferably based in Toronto (Mississauga) and is hybrid.
Once you join our team, you will…

• Maintain and improve the Google Cloud Platform infrastructure and Co-Location infrastructure

• Play a leading role in designing and implementing ongoing and future cloud infrastructure projects and Co-Location infrastructure
• Build and implement software standards for servers, operating systems, and cloud environments
• Leverage optimization techniques to maximize the efficiency of all computer systems
• Work with third-party vendors and consultants on developing system-specific skills
• Comply with policies and practices related to Longbow SOC2 compliance
• Build and implement automated infrastructure management tools
• Provision and maintain equipment for internal employees
• Be responsible for the day-to-day maintenance and monitoring of all related cloud and Co-Location infrastructure to ensure availability, stability, and scalability
• Provide internal technical support to Longbow's teams and user tickets
• Monitor and Troubleshoot mission critical systems on nights and weekends on a rotating schedule
• Take proper action or escalating alerts as received

Skills & Experience

• Bachelor's degree in Computer Science or equivalent desired
• Minimum 4 years of experience in Linux and Windows Environments, Networking Knowledge of Linux servers:
  • Knowledge of Linux command line
  • Knowledge of multiple Linux distributions an asset
  • Understanding of Linux security principles and best-practices
  • Bash scripting experience
• Knowledge of Windows Servers and Workstations
• Knowledge of Network security principles and firewalling
• Knowledge of TCP/IP as well as network services such as HTTP(S), TLS, DNS, SSH, SFTP, and VPN protocols (OpenVPN, L2TP, IPsec, etc.)
• Knowledge of LAN/WAN network architecture and security
• Experience managing and maintaining Active Directory
• Experience managing and maintaining VMWare platform
• Experience managing and maintaining SQL Server, MySQL Databases
• Experience troubleshooting and repairing hardware (Laptop, Server, SAN, NAS, ...)
• Experience providing technical support and provisioning equipment to internal employees
• Strong oral and written communication skills; ability to explain complex technical information to technical and non-technical contacts
• Ability to work weekends and/or afterhours as required based on maintenance schedule, or high priority incidents
• Ability to react quickly to unexpected issues in a time-sensitive and high-pressure environment and develop strong and effective solutions
• Valid Driving license – may need to drive to Data Center from time to time

Nice To Have

• Experience managing and maintaining Google Cloud Platform
• Experience managing and maintaining Atlassian JIRA (Server & Cloud)
• Experience working with Veeam Backup
• Experience with Dell Server and Storages
• Experience managing and maintaining Office 365 Admin Portal and platform

Why Join Longbow?

• Supportive work environment
• Work/life balance
• Competitive Salary
• 4-weeks of paid vacation
• 6 paid sick days, 2 paid personal days per year
• Excellent health and dental benefits, eligible as of your first day!
• Group RRSP/401k Matching
• Work from Home

Longbow Advantage is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are not able to assist with relocation or work permit applications for this role.
All your information will be kept confidential according to EEO guidelines.

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